We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. It has caused Great conflict in my current marital affairs along with other family members due to the financial strain and emotional anguish. But no clue if BofA will help me. Why do we have to be treated as second-hand citizens and have to wait 45 days before we get an answer if we get our money back? What am I to do? Weve been on hold every single time a minimum of 42 minutes. I suffer from severe anxiety anyway and this situation has intensified it a hundredfold. Plus I received a letter dated April 5th that said my fraud claim has been closed and a block (hold) has been placed on my card account. Called BOA right away they frozen my acct and send me to fraud department. I dont know if the money is still in account because no one can see the account since it was closed. She called me back and said she had someone on the line that knew exactly what the issue was and was going to help me. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. They told me they activated the card and transferred me to another automated system to reset my PIN number. Hello Jessica, the same happened to me too, they NEVER RETURN A CALL !! Please let me know of any info that might help me get my funds. Why is it that they cant even give you a time frame as to when to expect your money back?! Please add me to this lawsuit! There was a remaining balance of $25 but they closed the account and canceled the card and issued another card which was also closed. I cant even buy gas or food. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. She couldnt tell me what exactly the process is and how long it would take if Im at all in the queue. He says he needs that money returned for another surgery. The representative changed her tune and told me after shell forward to another department that I am not liable now and that I should hear back in 3 days. I had same thing happen to me back around Christmas. OMG and keep following up said they closed my case as stands. The governor announced his budget last week but didn't say anything about the problems at the EDD. Please provide any additional information about your inquiry. Weve been hung up on. on March 17. I had retroactive payments due from EDD, 11 total. I called boa n they told me it was a withdrawal at a boa atm. In January, Yick found an attorney to file the first class-action lawsuit related to security issues, freezing of accounts, and denials of provisional credit. I have dates and transactions showing for example if I had a $500 balance then made a $27.00 purchase my balance would drop $50, $60.00. `840 Malcolm Road, Suite 200 `Burlingame, CA 94010 `Telephone: (650) 697-6000 `Fax: (650) 697-0577 ` `Attorneys for Plaintiff and `the Proposed Class ` ` `UNITED STATES DISTRICT COURT ` `FOR THE NORTHERN DISTRICT OF CALIFORNIA ` ` `JENNIFER YICK, on behalf of herself `and all others similarly situated, ` ` `Plaintiff, ` ` `v. ` I went to withdraw my funds and the money was gone. I tried to make three transactions and they were declined. Every claims rep says there is no time limit to when ill get my money back i just have to wait! Yick also said she is worried about others who have lost much more. The CSR girl I talked to said she was @arting a case and I would be getting stuff in the mail in 3 days. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after the banking behemoth failed to properly safeguard their benefits accounts, a federal. I dont know what to do or who to turn to or even when my money will be released. Thank you. Yes bank of america flag my account because I have more the one account. The most frustrating thing is they dont have any answers. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. They dont offer a option to speak to fraud right away as typically I have been able to imediately reach a live rep in the even of a lost or stolen card situation or fraud in my cause. On 4/2/21 I discovered $1,256.00 was missing from account and I immediately B of A to report the following withdraws were fraudulent since my card was in my possession and my PIN number never written down or given to anyone. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. Please add me . Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. So I went to the app and it shows BOA FOR -340. I want to be protected like the rest of their customers. Logged into the app and saw that someone wire transfered my entire balance ($8K). I called again and they said theyd send me a new card. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. Public File for KBCW-TV / KBCW 44 Cable 12. The day it was stolen I called fraud. Hi please add me . Makes no sense . Instead they gave cards without a chip, just with a magnetic stripe, which is easily subject to fraud," said attorney Brian Danitz who filed the suit. This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. I had 860 stolen January 3rd. I never recieved it, I checked my boa bank account, and someone again used my second card. Rip the phone right off the wall and bang non stop over and over and over and over. "We believe that the damages in this case are in the tens or hundreds of millions of dollars because there are so many victims," said Danitz. They said theyd issue me a new card. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I said that was unacceptable as I need to buy groceries for me and my children and I need to pay bills. As a result, tens of thousands of Californians were deprived of access to their only source of income during a global pandemic, the complaint attests. Dont worry further write C R Y P T O R E V E R S A L (at)g m I L []c 0 m for the perfect assistance. So well see by March 26 or March 28, how the claims dept handles my case. Please reach out. ). Thank you so much. Koning says he's tried dealing with EDD and Bank of America but so far can't get his problem fixed. The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). 4 days later I get the letter saying my claim was cancelled due to suspected fraud. I have been going through living hell because of this please help me, Acct closed since 1/23/21 after I opened claim and reported stolen funds boa called edd Edd closed card 1/25/21 I verified on 1/28/21 sent release of fund form boa sent 4 freeze tracker account still closed as of 3/9/21 no help either side. I cry every time I call EDD knowing that it will be a good 6 or 7 hours on hold and likely to get my call dropped. Lost 1000 from my edd boa account, i had my card! asked Diane Davis, a Martinez resident. Still waiting to get my funds back and my stimulus check I had wire transferred over to this account. A class-action Bank of America lawsuit settled for $410 million was approved by a federal judge on Thursday. I hope we get contacted to join a class action. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. The lawsuit is Cajas v.Bank of America, N.A, Case No. Luckily my account only has $20 in it. Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card. They said I have to talk to unemployment??? I too had money taken out of my BOFA EDD account. The bank now must offer a new option that allows victims to authenticate identity at a local bank branch, or by calling a new dedicated 800 number. Suspended the card right away on app then called BofA to report fraud and was made to feel like I did something wrong. I have proof of when I contacted them.on each charge The Operator and I were looking at my Bank of America about my statement and I saw that there was unauthorized purchases that were still pending. The money was withdrawn from a Wells Fargo atm, but I am still in possession of my card!? I opened a claim the following day first thing when they opened and reported all the unathorized charges. Contact the law firm representing the case to join. So, now Im questioning how BOA is handling our sensitivity information! I then emailed my senator Scott Wilks and his assistant had me sign a authorization so she could look into the matter. Ive had to pay a call back service $35 just to get put on hold. They took all my money and I did not hear from them anymore. They mailed two cards out a month apart in Nov. And Dec. To somebody claiming to be me. The one letter I recieved denying my claim gave reasons that did not even apply to my claim at all. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. by David Collins. I still have not recieved any letter and still have no access to my account or any info on my money that was taken. I went through all the necessary steps to unfreeze my accounts, verified my Identity with the state edd and everything, and still have nothing. Please help me! com if you need help with any broker. So when I did that I pretty much wasted my whole time just being on the phone and going to Bank of America branches after branches verifying after verifying for f****** what Bank of America youre so f****** stupid I hope youre reading this s*** too Im so f****** pissed but anyway Im sorry bud I f****** hate Bank of America I love America but I hate Bank of America. They then locked me out of all of my online access. The 18-page lawsuit against Early Warning Services and Bank of America says the institutions negligence and other violations of law have caused Zelle users financial hardship, bounced checks and charges assessed as a result, and emotional and mental distress.. Got scammed for 980 $ reported to b of a . "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". "This lawsuit is intended to be a wake up call for Bank of America," said Danitz, who filed the complaint late Thursday. I checked my online banking again to find that there had been several deductions from my balance, totaling the amount of the original credit I received in August of $1,819.06 . The teller then takes my card in my ID to someone in the back who calls other divisions to find out whats going on. bogus email account made in my name. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs free weekly newsletterhere. Im at a loss. into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. A Bank of America spokesperson said in a statement to Law360 that " [a]s California's unemployment program faces billions of dollars in fraud, Bank of America is working every day with the state to prevent criminals from getting money and ensuring legitimate recipients receive their benefits." The first week of March I had $5,000 withdrawn from my EDD BofA account, and only on the fifth day after five consecutive $1,000 withdrawals did my card finally get frozen, which I realized when I went to spend $20 at my local Target. Kristine Lazar was. Bank of America has denied me 2xs with no explanation!! You wont be able to talk to anyone at unemployment the system will hang-up on you. Shameful! In response to this latest class action lawsuit, a Bank of America spokesperson told Law360: We have added thousands of agents to answer phone calls and investigate claims for the areas of the program we are responsible for and, as a result, our average wait time for callers has dropped dramatically. Kelley | Uustal leading the charge in a class action lawsuit against Bank of America for misleading small business owners about PPP loan forgiveness. Were actually no longer allowed to tell them a timeframe, because we have no clue, the representative said referring to refunds of stolen money, the complaint contends. I said my claims was automatically closed the next day after I reported it. Hello. Unemployment benefits, my EDD Bank of America debit card was compromised on December 14th 2020, I called to stop the card. Another consumer who says her unemployment benefits were hacked has filed a class action lawsuit against Bank of America. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. We walk out to the ATM in the freezing cold and I insert my card but my PIN number in shes watching my transaction she tells me how much money I should take out and it declines me again. I never received a card so I called up there and they told me that they mailed one in November 2020 and whoever got it must of lost it and received another one on December 29 the 2020 and I dont know how much they got it n my name, so whatever I need to do just let me know please and thank you so much for your time. Remember people the first one that deserves this ANGER is the lowlife criminal that did this . In every city in every state lowlife criminals operate . I spent hours what turned into days on the phone trying to reach BOA. I am a woman in construction. The settlement came under fire from some Bank of American customers who were unhappy with the high Previous Post The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." Please add me! This field is for validation purposes and should be left unchanged. I want to sue BOA for negligence, fraud, identity theft, breach of contract and punitive damages. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. Who is responsible for making sure our money is safe while in Bank of Americas care? Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Mosson is seeking to form a class of members whove had or currently have a Bank of America unemployment benefits account. That happened that happened to me as well. v. Bank Of America, N.A., Case No. Cybercriminals appear to have been draining funds from the EDD accounts attached to the cards. Then I told her that was wrong and she inactivated it, plus for some reason the other card was inactivated too. I made customer service aware of this and their reply was that it was 10 days from the initial claim. #4 Theyre only contacting me throughThe mail. Bank of America exposed unemployed California workers to fraud and suspended jobless payments after it failed to properly safeguard their benefits accounts, a federal class-action lawsuit. So I called again to verify my identity, so whatever freeze could be removed. A new filing out of California claims the bank isnt protecting the unemployment benefit accounts it is in charge of and is failing to make it right for the thousands whove been frozen out of their money. My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card. That automated system still couldnt recognize the new card number. A few days later I get a letter in the mail saying my claim had been closed because they thought it was fraudulent closing date being ONE day after I had initially filed. They told me to call the fraud department which I did. Thieves stole thousands of dollars from my account and then Bank of America froze my account denying me access to my own money. Must be a new B of A POLICY. Ive been waiting for MONTHS for my money to be returned. Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. With a default judgment, Bank of America has the legal authority to do things like harm your credit, garnish your wages, or gain access to the funds in your bank account. said Yick. I had always thought that the right answer was a good thing. My claim has been denied several times even though the ATM charges were from the UK! Bank of America tells me to get in touch with my sponsor which is SC unemployment, they see nothing wrong. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. I sent in 5 different shades of my ID and then they tell me they dont offer provisional credit on reopened claims they only do that for the initial claim. I go on the Edd site, and fix it because it must have been a random glitch when doing my new claim. This card was physically in my possession the entire time, how was someone else using it at an ATM out of state? I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. I have been declined at Walmart two separate occasions. Went and sat in the truck and started to breathe trying to calm myself down cuz I was so piss. Theres NO WAY! Nobody knew why my purchases were being denied. B of A flagged it, but never informed me when they closed my acct. Written by Anjelica Cappellino, J.D. I have had mine frozen for over a month. I had to go 2 months without any income. When you email unemployment, you will get a standard your email back saying they received your message. Ive spoken to countless agents on both sides and nothing has been remedied. Bof A has me running around in circles. They filed my claim again. This February 2021, I found $300 missing from my account and when I called them to let them know. i called of course upset, asking how could this happen?, customer rep says they have no idea but tells me to open another claim. I have no confidence they will return my money and it happened at my branch B of A bank a mile away. When the EDD finally approved my claim, I was so happy. Dealing with the same problem. My other bank even told me they accepted the funds and BofA still wont give me back my money. I had 1500 in one account for a scholarship fund I started for my mentor that passed away. PLEASE CONTACT ME. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content.

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