CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. I know because I checked. Any excess deposit will be refunded to you at the end of the cruise. :-) The HAL customer service rep went over the rules, she said that we would not be able to apply the OBC towards the gratuitiesbut confided that she knew some were able to but on others that usage was denied. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). Guests may check no more than 3 pieces of luggage per person. Your travel advisor can provide you with additional information if you are interested in this option. But after reading the above post it looks like I will have to have the full 420.00. These will be used first and are not refundable. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. CC Help Jenn During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Choose from options for calling only, calling and messaging or calling, messaging and data. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. From outside the U.S. access 1-321- 837-6106. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. Powered by Invision Community. Fax Service: Please contact the Guest Services for details if you wish to send a fax. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Shirts/cover-ups and footwear are always required indoors. Customs officials will not be available at the ship during check-in to register valuables. You can also complete your health assessment and book shore excursions prior to your cruise. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You are responsible for complying with the policies. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Points can be applied towards statement credits, onboard amenities, gift The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. Learn more, With a large selection of wine, beer, cocktails, soda, specialty coffee and more, we offer a variety of options to quench your thirst and delight your senses. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. prior to debark. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. This will generally include any credit given by a TA. Complimentary champagne will be served at the auctions. Reservations may be made on board by contacting the restaurant manager. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. WebFind the best value cruise sailings to South America in January 2024. Please contact us or your travel advisor for more information. Holland America Line's 150th Anniversary celebration Onboard Credit Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. It also saves you from checking a bunch of charges on your on board account. Thanks! We are privileged to transport guests to every corner of the world. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. bars, the shops, spa, shore excursions. CC Help Jenn You can always your OBC in the shops, Exploration Cafe (books). This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and (Voyage plans cover your entire cruise and are available at a discounted rate. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. We're sorry, this promotion has ended. Every decision we make starts with that basic rule. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. The final amount billed may take up to 24-hours following disembarkation. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Please note: This service is available only on days of sailing. Tips? WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. There are two or more people in the cabin, then the charge will be significantly higher than $13. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Onboard credit card account - Holland America Line - Cruise Critic Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Thanks everyone. You will be responsible for all costs you incur to join the vessel at the next port. Dive In featuring hamburgers and hot dogs. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. Payment of any fines levied is the responsibility of the individual guest. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. suits you. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. This will help prevent delays in obtaining pre-authorization on board. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. This is NOT unique to HAL, is extremely common practice in the cruise industry, and it is really nothing to get excited about. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. The only exception is cash for gambling. All mail is subject to local postal office procedures and rates in the port mailed. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Onboard Credit is spending money for you to use to purchase products or services while onboard. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. What can I use it for beside food? Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. and the newest one (before yours) with 40 replies: http://boards.cruisecritic.com/showthread.php?t=1145953. Yes, you are correct. What will you do today? Holland America Line's 150th Anniversary Offer Includes an Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Holland America Reconfirm any special transfer requirements for disembarkation with the on board. I have a $200 obc . $150 from HAL $50 from TA. For this reason, Holland America Line has size and weight guidelines for scooters. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. OK, I'm convinced on beverage card and donating any overage to the crew.
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