Related Links: Phone number (541) 504-3499. Can I accompany someone through security to the gate, if I'm not flying? Always. Look for IDEMIA TSA Pre-Check Enrollment Ambassadors near Gate E2, past the North Security Checkpoint. Portland, OR Enrollment Center - TTP Alerts You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. Media Contact public affairs. If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. An airport representative will transfer you to a Smarte Carte representative. Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. You will be provided an estimated wait time when you call. Airport Statistics | Portland International Jetport Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? Passengers Served: 19.8 million annually. If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Airline ticket counter hours will vary depending on an airline's flight schedule. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. Pet Relief Areas About Us Contact Us As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. One is located near Gate C4 and the other is located near gate D2. Only In Your State. In the event you arrive at the airport without valid identification, you may still be allowed to fly. However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. Quick Info. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Bangor International Airport - BGR - Yelp Name Portland Oregon TSA Suggest Edit Address 7000 Northeast Airport Way Portland , Oregon , 97218 Map of Portland Oregon TSA in Portland, Oregon The Port Police would then determine whether the travelers possession of marijuana is legal. Portland, United States. There is ease to get in and out and the rental cars are right onsite. TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. Prohibited Items accidentally Brought to the Checkpoint If a prohibited object is discovered, you have the option of relinquishing the item to security staff, putting it in your checked bag, leaving the line to mail the object home, or staying in line and using a Mailsafe Express mailing station at the security checkpoint to mail your item. Items such as pillows, diaper bags and tennis rackets are usually considered personal items. The screening equipment will not affect digital cameras and electronic image storage cards. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. Customer Service | Transportation Security Administration Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). Can a non-traveler go through security to meet or escort a passenger? 503.460.4234 or toll free 1.877.739.4636 - representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. Employee Parking Office 503.460.4499. Toll free airline phone numbers Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. However, we recommend that you not leave any valuables in your car. For contact information, please visit our Airlines page. Curbside check-in is currently closed. PDF Tsa Coordination Center Contact Numbers Updated November 13 - Nbaa The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. . If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. An official website of the United States government. This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. You can drive and leave your car in one of the convenient parking facilities. We are always interested in what you have to say. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Check Wait Times | Homeland Security - DHS Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. Contact your airline for items left onboard your aircraft. If your baggage alarms, they need to physically inspect it. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. This documentation is not required and will not exempt you from the screening process. Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. Finish enrollment at any CLEAR airport location next time you fly. Portland International Airport (PDX) is open 24 hours, 7 days per week. You can view the USO location on the terminal map under 'USO.'. You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. For recommendations specific to your flight, contact your airline directly. In addition to the airlines, you can also obtain pricing information from travel agents and websites that allow you to compare all the different prices and routes offered by the airlines. How to Talk to the TSA | USA Today PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. Delayed/Canceled Flights Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. Members enter the United States through automatic kiosks at select airports. Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. To get better oriented, see the Portland Airport Concourse B Map. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. Where do I pick-up an animal that was shipped to PDX? If it does not, expect to explain why to the screening officer. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. Customer Service - tel. Some airlines will only issue gate passes if the military member is being deployed to or from Afghanistan or Iraq. If your airline does issue gate passes, be sure to allow additional time for potential lines at the ticket counter and check with the airline in advance to make sure their ticket counter is open when requesting a gate pass for an arriving flight. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. PDX Customer Service. The airport's parking staff will gladly provide free assistance 24/7. Attach only identification tags to the outside of your baggage with your name, address and phone number. Portland Airport Map | PDX Terminal Guide - iFly Contact Us | Homeland Security - DHS Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . Big belt buckles, clothing with studs or metal buttons, lots of jewelry, and metal in the toes or heels of some footwear can set off security checkpoint metal detectors. Passenger Support Request assistance with security screening. Ground Transportation. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. Enrollment on Arrival | U.S. Customs and Border Protection What is the address for Portland International Airport? Prohibited Items Items left on aircraft are handled by airlines. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . Pet waste bags and receptacles are provided for your convenience. Contact Us | U.S. Customs and Border Protection For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. Portland, OR 97218. Traveling Emotional Support Animals Airlines will often allow only a limited number of animals in the cabin of the aircraft on a given flight, travelers are advised to call their airline and reserve a space for a traveling animal. Travel & Transportation Portland, OR flypdx.com Joined February 2009. Expect a response in approximately five business days. It is recommended, not required, that the name on prescription medication label match your boarding pass. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. Get Directions. Trip Check Thank you for your submission. Contact Us. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. GET Mobile ID Is Now Accepted at TSA PreCheck Ex-felon Seretse Clouden, 42, was arrested for trying to board a flight from Newark armed with an AR-15, handguns, Taser and bogus US Marshalls badge, but was caught at the luggage check-in. . If thats the case, you are welcome to step inside and give them the help they need. Fly - United Airlines All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. You can put restricted food items in your checked bag, or ship them ahead. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. @TSA. Gate passes are issued at your airlines ticket counter; they are not available from the security checkpoint. 2522 SE Jesse Butler Cir Ste . This will require additional searches, slowing you and other travelers down. At PDX, we understand and appreciate the need for some passengers to travel with their animals. As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. Travelers should contact their airline directly for hours and additional information.
