When are you guys gonna get the a2 milk? And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! My prescription was not refilled. For further assistance, please reach out to them directly. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown I have proof in black-and-white. Giant Eagle reviews & complaints. The rudeness of store associate and unwillingness to help. Ripoff Report Needs Your Help! Awful. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone Desired outcome: 54% of Giant Eagle employees are women, while 46% are men. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. This is the email I received 12/14/22: Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . So they make you think you must buy 4, but no, only one is enough. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp This person was watching everyone in the line as if they were stealing. 2. We have had many cakes from Giant Eagle and never had a problem like this. I would highly recommend shopping here. It is very challenging to get answers from customer service. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. somehow the fuel perks vanished . My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. On pick up on Dec17 prices increased. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I can't help but to notice a 1 star for most of the reviews. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Here clients can delve deep into delicious meals, and tast. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Note that complaint text that is displayed might not represent all complaints filed with BBB. Unknown, 2 Complaint(s) Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. I noticed I had an item that had to be removed from my bill. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Gain trust and grow your business with customer reviews. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform I am extremely dissatisfied with the service provided to me today. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. Please get rid of this person. Every single prescription that is filled here is billed wrong. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. ComplaintsBoard.com is a leading complaint resolution website on the Internet. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I purchased chicken salad Giant Eagle last night, 9-28-18. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Desired outcome: I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Bonita Springs, FL Giant Eagle Grocery Hours And Location So I went to the self-checkout, and there I was harassed by two other employees. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The cake had an image I had selected from your website. I was told I would hear back in 2 to 3 weeks. For the price I paid, I am very disappointed in the quality. Desired outcome: Pay for this replacement part that your car wash broke. Online order website shuts you down from making any changes long before the order is being shopped. your customer service is not customer friendly. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Also, why did i not earn perks on Dec. 17 and Dec. 22? It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. 9% of Giant Eagle employees are Black or African American. I went today 6-2-2021, asked for short ribs. Giant Eagle Company. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Large croissants. This is over a $300 charge. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. We cannot discuss details around this or any situation that may be under investigation. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Decided to give GE another chance only to be disappointed again. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. I went to Giant Eagle in Washington Pa for vaccines. Giant Eagle, Inc. I will NEVER walk in a Giant Eagle again! It's a stupid idea to stop the weekly mailers. This is actually about an experience my mother had with Giant Eagle. Feedback has its perks! | Giant Eagle So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. The apple turnovers were made with mushy applesauce and were tasteless. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. I suggest that customers avoid this location as long as this individual is working here. I purchased chicken salad Giant Eagle last night, 9-28-18. Immediately a woman who works there came over and started bagging my items while I was scanning them. Job Work/Life Balance The pin is required for an online purchase, and I do not have a Columbia store locally. Very truly yours,Giant EagleClaims Department. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I ordered my food and got my receipt. Then I called. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Giant Eagle Grocery - CentralPercentum GetGo. The people are wonderful & very helpful! Here are 8 tips for writing great reviews. Giant Eagle has extremely terrible customer service. Pay is not enough and they use you as a tool rather than a hard working human being. My family work there. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. My husband **** called their customer service two days later and was informed that I had to call. Depending on your role and location, you might qualify for all or some of the following benefits. Phone number +1 724-942-2802. So I went to the self-checkout, and there I was harassed by two other employees. Giant Eagle is the business that sold me the defective gift card. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. this item is currently being modified/updated by the task: derive . Category Food & Beverages. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Giant Eagle Company. Not only is it not obvious to this pharmacy but its oblivious to them. See details. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. The language that was heard today with the front of the store staff was horrible. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Made formal complaint with Customer Care. named Heather - very immature for the title that she holds. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. (419) 843-7296 182.32 mile. He said he was sorry and didn't even know they were closed down?? Out of 477 Giant Eagle employee reviews, 70% were positive. Makes me appreciate Kroger even more! Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. 261 7008. We would like to show you a description here but the site won't allow us. Anyone can write a Trustpilot review. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Working for curbside sucked. I was told i needed to spend $30 in 1 trip. Giant Eagle Company. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi Team Leader Review. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: This is unacceptable. Learn how the rating is calculated 1 complaint. I just don't understand how this could happen. Thank you for your time. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Called their customer service today. but they want to play that silly "security reasons " game. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. I have been in the consumer rating business for many years and never seen it as bad as this before. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Pros. Then I either stand and wait for half an hour or have to come back another day. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Can you imagine what I think you can do with this lousy idea?! For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. if customer service reviewed purchases they woul see all are made in my name with my debit card. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. File a complaint. I have always had excellent quality meats from the Market District at this location (Carmel, IN). Something needs to be done, even when waiting in line at location you hear people complaining about it. Giant Eagle service worst ever since Covid 19 started. Never had such a bad experience before. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. And bugs. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. Block Spam Calls. A guy with a strange accent was very rude and started to yell at me. i had over one dollar on the advantage card for fuel perks for gas. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Your loosing your customer base. Its unbelievably immoral and despicable! If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. This review was chosen algorithmically as the most valued customer feedback. nav-opener. Disability and food assistance, so every penny counts. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. An item had part of the label ripped off of it which had the bar code on it. It always smells bad. Giant Eagle expands discounts to food nearing its 'best-by' date Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. She was rude and said nothing. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit It's not hard to be a decent human being. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. show of laziness coming from the higher ups. I apologize for any inconvenience caused by the action taken with this particular gift card. So I am out $200, no refund and my cards have been mysteriously used. 8-2-22 THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Most customers were really nice and then there were some that you just lose faith in humanity from. The digital coupons are not customer friendly. You're always welcome here They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. The first transaction that I did online in fact, did go through. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. Shame on your company.I will never shop there again, your stores always were less than desirable. Get the food ad on the mailers. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? In hopes to fix this issue for me and other customers for future. they had no problem refunding my fuel perks then. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Flu shots are only available from 10a-6p. I gave her the substitutions and one additional item. This was about 6:30pm. Very abrasive. I have made 3 complaints to your service department about the condition of your in store wheelchair. I think that's obvious, Dec 7 2022 The company even offers refills for pet medication. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. I've never been treated so poorly by the Mgr. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Same person who called me answered. The kitchen manager was the cashier. I never got it and spent $212.13 i can see. The butchers are LAZY! It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. No printer or internet. Desired outcome: Click here to get notifications about new complaints of Giant Eagle. Not even sure it was USDA Choice. I like that i get discounts on gas when i shop. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. So, off to Rite Aide i go! Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. i do the shopping for the household,he picked ip the advantage card. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous.