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You Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. We have records of this color appearing on the following models: CX-3, CX-30, CX-50, CX-9, MX-5, Mazda3, Mazda6, and Miata. Welcome to the Mazda Family, Press J to jump to the feed. all problems of the 2019 Mazda CX-5 But seen loads of people say they get loads of stone chips after just a few hundred miles! Because of its greater complexity, professional painters must adapt the work and repair process to ensure optimal reproduction. 7.99 (0.08/count) Finally, an effect coat, which will help to correctly direct the metallic particles of the colour. I had 3M film installed with less than 100 miles on the vehicle. My CX-5 now has just over 79K miles. The paint easily chips despite it being a $1000 upgraded paint color. (tiny gravel at a highway construction site) the body shop that's repairing it said they've never seen that much damage on a car that new. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. had me open a case with Mazda corporate, took it to their body shop and got everything 13 Complaints: 2018 Mazda CX-5 Structure: Body Problems I took it to the dealer (The service manager has been great) An issue Mazda has known about and refuses to address. !, This vehicle is a great choice! LED headlights with . Looking at coming back to an Mx5 after 2 years and wondering what the experience with the Soul red crystal paint (ie the new paint) is, I have obviously seen all the horror stories on the CXs about stone chips x 1000 and paint peeling , not really seen anything on MX5 forums though apart from trouble colour matching for . . During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. claimed chips caused by the stone!. I purchased a brand new 2021 Mazda CX-5 in December 2020. week. could tell the difference from the new paint to the old as the new paint was much thicker. Two data points does not a trend make. Is Mazdas CX-30 The Brands Best Two-Row SUV For Drivers? 2022 paint by Mazda with a promotional name of Soul Crystal Red. I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. and plentiful. the options and features include: . I purchased a new MX5 in soul red in September 21. For the past year I have tried contacting Mazda about it. Yet another soul red paint match problem - 2004 to 2020 Mazda 3 Forum Been using I heard back a couple days later and they started an official case file for me. ** HEADS-UP DISPLAY**.2018 Mazda Mazda6 Grand Touring Reserve SKYACTIV-G 2.5L I4 DOHC 16V FWD 6-Speed Automatic Soul Red Crystal Metallic23/31 City/Highway . He also says he has They clearly don't stand behind their vehicles! Ugh I'm so sorry to hear this and wish you the best of luck. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. The paint appears to be brittle and not properly bonded to the primer/metal. Mazda glamorizes the color to be full of vibrancy and energy with an increased depth and glossexemplifying the beauty and sophistication However, if you were to do an online search for Mazda soul red paint will give you plenty of results of customers sharing the same complaint: chipping paint. The red paint is chipping pretty bad. I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. I have just started to get chips on my Soul Red CX 5 even though I picked it What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. This item: Genuine Mazda Soul Red Crystal 46v Touch Up Paint 9000777W246V. put on when i bought it, and over the next 6 months, had more and more chips with no 2023 3D Collision Centers. Vernice + Lacca + Primer/Stop ruggine per Mazda Mx5 Soul rosso 41V This colour is very attractive because of its rich and distinctive appearance, on top of being the colour of choice for many buyers. The colour is unreal yeah. Less than 3k miles into ownership, we experienced the horrible paint chipping issue that's so well documented online. I expected Mazda to say no to the repaint because, while there were more chips than I expected on a year old car at the time, I didnt think it was enough to justify. I inspected the car 5 times and rejected the Where can I buy Soul Red 41 v Paint, either on line or in Tauranga? Though I have a relative with a Soul Crystal Red CX-5 who is happy with the car without this. This is why its critical you take your Mazda to a Pennsylvania auto body repair shop that is capable of performing any paint repair and follows the instructions. Published on February 3, 2022 in Pre-owned vehicles by The Car Guide. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Did not spend They are trying their best but.. do. Mazda: Soul Red - Paint Code 41V - Custom Paints Inc Mazda's soul crystal red paint on my Cx-5 that has only 12000 miles and is garaged daily has 12 or more chips on the hood and several on the door. These tests must be carried out by the same painter who is going to repair the vehicle, as each professional will apply a different coat thickness or from a different distance, making different movements in each layer, and the number of layers required can vary from one professional to another. Content will be removed if CarGurus becomes aware that it violates our policies. Mazda 46V Soul Red Crystal Tri-Coat It's three layers on top of a specific base coat, with the clear coat counting as one, if I got it right. In December 2019 they finally gave us the go ahead to drop the car at the I contacted Mazda corporate. I had a Mazda before this purchase and was happy with it. It requires extensive training from the technicians to be up-to-date on how to properly repair a vehicle. Unacceptable! CX30 GT SPORT. Linder's Inc. 211 . This website uses cookies. Thank you Mazda for your service, I will not hesitate to buy another new Mazda!! Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 As people are saying, it's early days yet. Hope all is well and everyone enjoys their CX-5! And it's more complicated than with other paint that only requires sanding and touch-ups, because the elaborate composition of Crystal Red makes it more difficult to correct, as this diagram demonstrates: The good news is that it seems to affect only 2017-2018 models. I found the "email us" link at the bottom of this page and sent them a message explaining the problem, telling them I'd seen other reports online of people getting their cars repainted/repaired, and asking what my next steps should be: http://mazda.custhelp.com/ . We followed the directions carefully. It does not look yellow at all, but yes you can see the line on the hood where it ends. The car is driven mostly for city commuting. Steps to Correctly Reproduce 46V Soul Red Crystal, Sanding marks in paint: How to prevent them, Matte Clearcoat: 9 Tips for Mastering its Application. Anyway, I'm quite disappointed with the product as the colour isn't no where near soul red crystal. It's a problem with the industry not the paint. Mazda CX-5 owners have reported 15 I did what somebody else did online and used the online Mazda customer experience center. I called Thursday afternoon and was told they had no idea what they were supposed to be doing with my car. COLOR: Soul Red Crystal. We'll see. Torque News has been following the new 2018 Mazda CX-5 Grand Touring purchased by one of our colleagues. Used 2022 Mazda CX-30 2.5 S Select Package AWD Soul Red Crystal Metallic near Elgin, IL at Volkswagen Of Lake - Call us now 815-310-3464 for more information about this Stock #43971 The main difference between the two clears is the thickness. With in 90 days, I can count at least 10 Rock chips on the hood and another 10 scratches all around the vehicle. Mazda CX-9 for Sale in Henderson, NV. #1 after the buffing horror of crystal soul red in another thread, I wanted to ask about the Gray paint that you can get on the CX5 Mazda charges an extra $300 for it, so regular Silver is cheaper, but how well will it hold up? Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . I should have to do that for a brand new car. NEW Mazda . View our Flanagan Motors Mazda inventory to find the right vehicle to fit your style and budget! Both are very bright and shiny colours, but the 46V Soul Red Crystal colour is the brightest and hast the greatest aesthetic impact, because it has 20% more colour saturation and 50% more depth than its predecessor. Oxford We should note that the color is loved by all that have seen it and the owner is thrilled with the choice. Step one is to clean the area. Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. Press question mark to learn the rest of the keyboard shortcuts. Chipping started occurring the first month after purchase and has continued to gain more chips. You can try refreshing the page, and if you're still having problems, just try again later. The first stage is a layer of spectral grey metal flake that contains both light blocking and reflective flakes applied in a manner so they are all oriented in the same plane. The paint is this 2023 mazda cx-50 2.5 s preferred plus package is soul red crystal metallic with black artificial leat interior. Paint on soul red chipping and flaking very easily. responsible with the poor painting service!. Used Mazda CX-5 for Sale near Howell, NJ. This car is only about 1 year old. It comes off in chunks. I took delivery in August 2013. Mazda CX-5 Paint Problems - carproblemzoo.com 103 sold. 2023 Mazda Mazda3 2023 Mazda Mazda3 : Touch-Up Paint Products. Repair was not a good match. Went to see one at a Mazda dealer (used cars), and the hood was all chipped on the front, and many down drivers side, some to bare metal. A lone car is Change.org Uh oh. kms city driving. 2023 Mazda Mazda3 Preferred For Sale in Las Vegas, NV The car sits in the driveway 99% of the time with direct sun. Told the dealer about flaking, they took pictures and sent to Mazda and I have checked the warranty and it should be covered so fingers crossed. all problems of the 2020 Mazda CX-5 This adaptation is intrinsically more complex but paying special attention to the critical steps of the process from the start, and following the manufacturers indications and recommendations, will enable you to master the application of Soul Red Crystal 46V and other three-coat colours of similar complexity. So the odds are good that. and the vehicle has met or exceeded all of the owner's expectations. Collision repair can be confusing. For a better experience, please enable JavaScript in your browser before proceeding. If you barely touch it on something the paint chips off and Mazda is claiming there is nothing wrong and it is just from road debris. Formulate the first coat based on the indications provided in the colour software. Mazda's 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shop professional. Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. I have emailed respray the car. We're not considering it all that seriously since we love our car and don't see big changes on the 2020 that would warrant starting all over with our payment, but the one and ONLY reason we'd consider it is to get that beautiful metallic paint back. Problems With Mazda Soul Red Crystal Chipping Paint Genuine Mazda (0000-92-41V) Touch-Up Paint, Soul Red 323 2 offers from $9.77 Mazda Genuine Touch-Up Paint (.44 fl oz, 13 ml)- Machine Gray (46G) 202 1 offer from $19.00 Mazda Genuine 0000-92-45P Touch-Up Paint 145 4 offers from $15.42 PAINT2FIX Touch Up Paint for Mazda - Soul Red Crystal 46V | Scratch and Chip Repair Kit - Bronze Pack 50 You can change them in your browser settings. Step one is to clean the area. They sell kits on eBay if you feel up to the task. I took my car there and dropped it off after being told it would take 1 week to paint. But bear in mind this was over 2 years ago for us, so I'm not sure how Mazda is handling this issue right now. With colors like Machine Gray and the original Soul Red, the bottom coat uses one type of aluminum flake to reflect light. I am really disappointed. I'm real curious to know if the entire vehicle was repainted or just the affected panels. 2021 CX-9 Signature: Why no wireless Apple CarPlay? This 2023 Mazda Mazda3 Preferred is for Sale in Las Vegas, NV. If you're concerned about a used Mazda's body health, rest assured that you shouldn't have any problems with corrosion in cars built in the last 15 years. Masahumi Shinoda, a veteran engineer with a 25-year career in car painting, summed up the challenge of creating soul red like this: "The accumulation of innovative technologies that Mazda has developed so far. It may not display this or other websites correctly. Is it THAT bad? He said they could get it repainted but it would take 3+ weeks. They have been completely unhelpful and I have no idea what to do now. The CX-50 with a VIN of 7MMVABCM1PN106855 is located in San Antonio, TX, has 1,954 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. Haverford The marks are all over my car and I have owned this car less than 2 months. the clear bra installation, I hand washed and detailed the car, finding a few issues with the No problem! The biggest CX-30 complaint is | Mazda CX-30 Forum Once the ink is ready one simply applies it in a very minimal way. Snowflake White Pearl Mica Paint [2] Soul Red Crystal Metallic Paint [1] Wheel Locks [1] Price / Low to High; Price / High to Low; Make / A to . Forman Mazda repainted the affected areas in late 2020 and have not had issues since. My son is interested in either a cx 30 or cc 5 in the soul red color. Mazda is having problems with their sole red paint and a lot of people are complaining about this issue. all problems of the 2017 Mazda CX-5 As we have seen, the greater complexity of this colour lies above all in the correct adaptation of the products and time available for the repair. the dealer even told me the manufacturing plants have gone to a thin coat of paint and Get a good PPf done. They also need to be continually checking repair procedures released by a cars manufacturer before they even begin a repair. I have a 2018 and my chips werent nearly as bad as some other users. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. The color formulation has been used between 2017 and 2023, primarily by Mazda. Then, apply the different layers of the second coat on each paint test card (1 layer on the first, 2 on the second and 3 on the third). My '16 Miata is Soul Red (original color, not Crystal,) and it chips like crazy. They told Except some owners have been disappointed by its lack of durability even after only a few weeks on the road. Create an account to follow your favorite communities and start taking part in conversations. I dropped it off first thing Tuesday morning. Maybe because we have 4 dealers within a 20 mile radius. Find Parts That Fit: All automotive paint colors require mixing 1-1 with Reducer. SUN: Closed. But the emphasis here is that the paint is excessively flaking off the car where the car is hit by dirt/stones. Paint code for gold base coat-Candy apple red TouchupXS-Perfect Match For Mazda CX-5 46V Soul Red Crystal Metallic 2oz Touch Up Paint 5.0 (1) $2799 FREE delivery Mar 10 - 11 Harpy Motors Touch up Paint Pen & Clearcoat Compatible with 2016-2018 Mazda CX-5 45P Sonic Silver Metallic -Color Match Guaranteed No reviews $2395 FREE delivery Mar 10 - 16 Small Business Mazda CX-5 Body Problems - part 1 - carproblemzoo.com Is Soul Red Crystal paint chipping as bad as they say? : r/mazda The body shop told They never issued a recall, but according to my Mazda body shop, they repainted LOTS of red cars over about a 2 year period. Do not opt for this colour!! Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Not one stone chip in the paint to speak off. In addition to our great service check out these features:, And many more features!. The dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the front and back bumper, and hatch). " Hi, I have done that recently, service manager took some pictures and sent them off to Mazda Canada. Mazda Soul Red Paint Potential Class Action | Michael F. Niznik I took it in at 200 miles to get done, and it already had 3-4 chips on it, My 2015 Soul Silver paint has not held up well lots of chips, scratches, and a few chips that have begun to rust. The SINNEK ACADEMY believes it interesting to create a specific content that helps professionalsto accurately reproduce this colour, through a simple and agile application process. SAT: Closed Amazon.co.uk: mazda soul red paint There were sanding Press question mark to learn the rest of the keyboard shortcuts. any recourse? 1400 miles on my black cx30 and i have washed it a number of times and nothing to be seen. a really bad job. me that Mazda refuses to pay them even half of what the job is worth. Would suggest you take the vehicle there and speak with the service manager to arrange an appointment for photos and they will pursue with Mazda. Using a water-based system will prevent any clouding from appearing on the edges of the part, which are characteristic with this type of colour. The small pebbles that hit it were smaller than the eye could see while driving. Please help me how

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