With regard to Transport – the department receives an operating budget of R1.9 billion for the 2019/20 financial year and the three-year capital budget allocation of R3.1 billion. A lot of Rea Vaya’s struggles are down to Johannesburg’s continued spatial inequality. If you embark or disembark at a bus stop rather than a station, simply tap in or tap out using the validator near the door of the bus. The intermodal hub at park station links Rea Vaya, Metro rail and Gautrain services. For damaged cards, you can arrange with the staff at one of Rea Vaya’s customer care centres to have the points left on your old card transferred to your new one. Rea Vaya translates as 'we are going', which is exactly what you'll be doing when you hop on the new world class rapid transit system aimed at combating congestion and providing a better service of public transport in Johannesburg. A Re Yeng operates from a state-of-the-art Central Control Centre (CC C) to enhance security and provide real-time information to passengers. If you do not have that it … You can download the form by clicking on one of the following links: Then fill and save the document (Word), or print out the document and fill it in (Word or PDF). You can purchase a smartcard from any of the following stations: Orlando Stadium, Diepkloof, UJ Kingsway, Park Station, Johannesburg Art Gallery, and Carlton Centre. Sign in Register Blog. Visas. The City of Johannesburg’s Rea Vaya bus system route has been operational since October 2013. Our guides and drivers are knowledgeable and friendly providing you with good service. Resources FAQ's Contact us. As of 1 July 2018, the fares are as follows: People travelling during off-peak hours – between 8:31 am and 2:59 pm on Mondays to Fridays, and any time on Saturdays, Sundays and public holidays – will be charged 10% less. Support. You need at least R14.10, which covers the fare for the longest trip on the Rea Vaya routes. Easily track what, when and where you buy at anytime, anywhere. When new Rea Vaya fares are introduced on 1st July, you could earn up only to 12.5% bonus points in a single transaction. If you lose your card, you won’t be not refunded for the points loaded onto it, but you’ll have to purchase a new card and load new points. The oversight tour forms part of October Transport Month activities as well as part of the mayor’s monitoring and evaluation responsibilities. Rea Vaya Bus transit. Types of EPF Forms . But nowhere it is ever written that the balance I am getting from the ATM does not correspond with the 1 from your bus stations. Simply “tap in” with your card as you enter the paid area of a Rea Vaya station or at a bus stop, and “tap out” again as you exit at your destination. Penalty fee from inspectors for fare evasion is R33.50. The City of Joburg introduced a new ticket purchasing and points system for Rea Vaya bus commuters that kicked in on Sunday. The Connector card works like a debit card; you are able to load money (e-money) onto the card to make low-value purchases (maximum R200 per transaction) at retail outlets. The total cost of the journey travelled will be deducted when fare corrections are processed. Image courtesy of ITDP. A lot of Rea Vaya’s struggles are down to Johannesburg’s continued spatial inequality. Focuses on improving servi..more - login or register : Miss A. Chowan / customer care agent: customer care agent at MTN Group It’s important to ensure that there is sufficient points on your smartcard to travel. After getting off at Orlando Police Station station from a Rea Vaya bus I had boarded at the Auckland Park Kingsway station, I attempted to get the employee at the station to load my card with R 30 as the system was offline at the previous station. Check the validator display to view your remaining balance. On entry, a fare of R5.20 (5.2 Rea Vaya Points) is deducted (the minimum Rea Vaya fare), with the balance of the fare deducted on exit, which is dependent on distance travelled. Where images and material are supplied by rights holders outside of htxt.media, original publishing licences are indicated and unaffected. Hypertext is one of South Africa’s leading technology news and reviews sites, catering for consumers, small and medium businesses and the technology channel. The system will automatically deduct the correct fare, based on how far you’ve travelled, from the money pre-loaded on your card. CUSTOMER CARE. Contact Rea Vaya’s call centre on 0860 562 874. Then Either: Forms are also available at the customer care centres, where you can fill in and immediately hand it in. Know more about the procedure to follow when you have been wrongly penalized. Marketing Field Agent for Rea Vaya (Former Employee) - Johannesburg, Gauteng - 19 September 2018 We were required to meet our daily targets and to go an extra mile. © Copyright - Pioneer Transport 2020. view_list View your statement. South Africa stands to lose five years of potential economic output due to the shock from the coronavirus pandemic and measures to curb its spread, according to the nation’s central bank. Check your available balance instantly. GoMetro launches traffic info product which streams updates to your TV. A number of Rea Vaya stations have been kitted out with self-service vending machines where you can load your points using your debit or credit card (no cash), if you’d rather not go to the cashier booth. This is what you need to know about how everything works and how it benefits you. ^CL — Rea Vaya Bus Transit (@ReaVayaBus) May 15, 2018. But in the wake of apartheid’s forced removals, the city developed relentlessly in favour of … Customer Care Agent at City of Johannesburg (Rea Vaya ) Description: Responsible for administrative functional role and customer relations services for Rea Vaya Bus Rapid Transit. REA VAYA. Trams and trolley-buses once made up a semblance of a public transport system in the city. event_available Notification. I read on the packaging of the card that I can be able to check my balance at any absa ATM! Using a missed call service - It is possible to check your EPF balance by giving a missed call to the number, 011-22901406, from your registered phone number. Even when everything is pricey…we are committed to providing Joburg commuters with affordable, accessible, safe and convenient public transport. Think you’d really enjoy receiving our news in your inbox daily? If you would like a copy of your itemised account, you can either contact us at 1300 008 292 or access your account online. The expiry date is the month-year combination (for example, 03/19) under “valid thru”, also on the front of the card. Useful Rea Vaya routes: C-3 The circular City Centre C–3 route stops at most major tourist sites as well as Park Station.Stops include Constitution Hill, Johannesburg Art Gallery, the Fashion District, the Carlton Centre (visit the 50th floor viewing deck for amazing city views), Library Gardens, Chancellor House, Newtown Junction (Mary Fitzgerald Square) and Wits Art Museum in Braamfontein. Our fares are worked out according to distance travelled, with the amount charged per kilometre decreasing as the length of your trip increases. Figure 2: Comparison of Rea Vaya fares 2019/20 (Rea Vaya vs other BRT systems) Based on the above, it is therefore proposed that the Rea Vaya tariffs for the 2019/20 financial year increase by 7% as it will strive to achieve an optimum balance between On Day 1 of the trip, you will meet a friendly person who knows a lot about your tour. Do you feel you’ve been wrongly charged or penalised? Balance transfers, where charges or penalties are found to be incorrect, take up to 30 days to be effected. The Rea Vaya system will deduct the correct fare,” explained Member of the Mayoral Committee (MMC) for Transport, Christine Walters. Citizens of most European and Common-wealth countries do not require a visa for entry into Botswana. How does A Re Yeng operate? THE card scanner on Johannesburg’s Rea Vaya bus rapid transit (BRT) system reads "insufficient balance". ... Can I check the balance beforehand on my Gautrain Gold Card without physically putting it in the machine in the Station?Is there maybe a facility on-line where one puts the Card number in and it gives your balance? You should also take care to provide your correct ID number, as the wrong number will also delay the money transfer process. The Rea Vaya Phase 1C (a) is a new route that will connect Phase 1A and 1B from the Joburg CBD to Alexandra and Sandton. Reviewers. Businesses. rea vaya complaints ria via bus rea vaya customer care rea vaya complaints contact details check rea vaya card balance online ria via rea vaya c3 route. If you feel you’ve been wrongly penalised, you can lodge an appeal at the Rea Vaya customer care centre. To check your usage login to your account and go to My Account with your account number and password. Rea Vaya Smartcards cost R30.00, and are available at the following stations: Remember: you must have a minimum of R15.00 on your smartcard to be able to travel. The opening of the new route means passengers will be able to travel to many more places on Rea Vaya buses, such as the universities of Johannesburg and the Witwatersrand, as well as Helen Joseph, Charlotte Maxeke and Rahima Moosa hospitals. BRT Rea Vaya System Smart Card. Figure 2: Comparison of Rea Vaya fares 2019/20 (Rea Vaya vs other BRT systems) Based on the above, it is therefore proposed that the Rea Vaya tariffs for the 2019/20 financial year increase by 7% as it will strive to achieve an optimum balance between There are staff members, wearing Rea Vaya uniforms, standing by to assist you. 5. 9.13 The Rea Vaya BRT is Johannesburg, South Africa. Hellopeter Business Packages and Pricing Business sign in. What’s the minimum balance needed to travel? Users are encouraged to register their Gautrain Cards on the website or at any Gautrain station Ticket Office. Rea Vaya Bus Service: Phase 1 of the bus system was introduced to assist with the daily transport of workers from Soweto to Johannesburg and around the city. To check your usage login to your account and go to My Account with your account number and password. 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Queries older than three months will not be considered. one had to equip himself with knowledge and had to master communication skills. Once you've arrived at your destination station, please proceed to the fare gates and be sure to tag out. Transportation Service. In this case, a penalty fee of R15.00 – equivalent to the fare for a trip of over 35km – will be deducted from your smartcard the next time you tap into the system. Thanks for subscribing. Hand in the form at a Rea Vaya customer care centre; or. If your smartcard was lost or stolen, or the chip on the card cannot be read, you must be able to prove your identity and your entitlement to the remaining money. Commuters can just hop on a bus, swipe their smartcard on entry and exit. Powered by Tutuka. Register to get notified by SMS when your card is used. The total cost of the journey travelled will be deducted when fare corrections are processed. WiFi equipped vending machines to provide free internet to SA rural... Cape Town buses to start going green by 2017, Outa: Etolls exemption for disabled meaningless, Cape Town to launch high-tech system to track MyCiTi busses. Balance of Power; Subscribe. But in the wake of apartheid’s forced removals, the city developed relentlessly in favour of … The new Rea Vaya points system and vending machines will make travelling on Rea Vaya easy and hassle-free, while offering our customers real savings,” Walters said. If you feel you’ve been charged the wrong fare, wrongly penalised, or penalised as a result of system problems, we encourage you to lodge an appeal by completing and submitting a penalty appeal form. Rea Vaya Bus transit. “There will be no longer any need to indicate entry and exit points to get discounted fares. Now you're safely on the platform; check-out the electronic displays for train arrival times. This is where you can enquire about the Rea Vaya Buses and services. From this month until 30th June 2016, you can earn 10% in bonus points back when you buy points between R51 and R100 in a single transaction, 15% for R101 to R200, 20% for R201 to R300, and 25% for R301 to R700. event_available Notification. What’S The Minimum Balance Needed To Travel? The intermodal hub at park station links Rea Vaya, Metro rail and Gautrain services. Need help logging in? “Our aim is to ensure that public transport in the city is fast, safe, reliable and affordable. Terms and conditions of the Rea Vaya smartcard. Know more about how the new Rea Vaya points system works. Terms and conditions of the Rea Vaya smartcard Check your balance. Box 9.8 Example: Rea Vaya Fig. Hold your card against the validator and the gate will open. She thought if she changed her shift she would get to work bit earlier and then leave early to avoid the long queues but she still found herself in those queues. With a circular route through the city it is a particularly useful mode of transport for those who want to explore the City Centre without a car. Queries take up to seven working days to resolve at Head Office. Preparation was required since we were dealing commuters who had questions and suggestions. Then Either: Drop the form in any of the station suggestion boxes. Download Fares The City of Joburg introduced a new ticket purchasing and points system for Rea Vaya bus commuters that kicked in on Sunday. It’s important to ensure that there is sufficient points on your smartcard to travel. “On entry, a fare of R5.20 (5.2 points) is deducted (the minimum fare), with the balance of the fare deducted on exit, which is dependent on distance travelled [sort of how the Gautrain works],” she added. You can check your balance, obtain a statement of recent transactions or change the myconnect PIN at MyCiTi station kiosks and any Absa ATM. It is a City project aimed at providing better public transport, reducing congestion on public roads, improving the environment and creating jobs. Permissions beyond the scope of this license may be available at Hypertext. All you need to know about your passenger Smart Card: You can buy your smartcard for R30 from any of the following stations: Please note: Rea Vaya’s customer care centres DO NOT sell smartcards. The money transfer will take up to 30 days. All original words & media by Hypertext by htxt.media are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. If your smart card is lost or stolen or damaged, you can buy a replacement card for R30. You need at least R14.10, which covers the fare for the longest trip on the Rea Vaya routes. Now, instead of cash fare, you can load points (each point is equal to R1). Find information you need on replacing a lost card. Need help logging in? Click on one of the following links to download the penalty appeal form: Then fill in and save the document (Word), or print out the document (Word or PDF) and fill it in. Question: Can I check the balance beforehand on my Gautrain Gold Card without physically putting it in the machine in the Station?Is there maybe a facility on-line where one puts the Card number in and it gives your balance? To suggest a story click here or to make an advertising enquiry click here. What to do if your card is lost, stolen or damaged. Know your smartcard number and expiry date : Write CSS OR LESS and hit save. # Tapping_in_at_a_Rea_Vaya_Station # Buying_your_smartcard. Rea Vaya website, www.reavaya.org.za, Facebook/ReaVayabusTransit and @ReaVayaBus on Twitter are also available for use. Terms and Conditions. Pio-Trans is the name of the first Rea Vaya Bus Operating Company (BOC), the first high capacity Bus Rapid Transit system implemented in Africa. The Rea Vaya BRT in Johannesburg, South Africa, made special efforts to reach out to the riding public in general and the disabled community in particular to ensure their support in the face of opposition from the taxi and minibus unions. Balance transfers, where charges or penalties are found to be incorrect, take up to 30 days to be effected. The moment you know your key player, you will be in good hands. Rea Vaya stations have access gates with validators. The smartcard number is the 16-digit number on the front of the card. Check the validator display to view your remaining balance . You need at least R15, which covers the fare for the longest trip on the Pio.Trans routes. Know your smartcard number and expiry date : For this reason, commuters are encouraged to keep their Rea Vaya smartcard number and expiry date written down somewhere safely in case their card is one day lost or stolen. Using an SMS service - If your UAN is activated, you can send an SMS to 7738299899 for EPF balance check. THE REA VAYA FACTOR. Rea Vaya bus service is back, don’t get stranded, check your card balance at any Rea Vaya station for your convenience. • On entry, a fare of R5.20 (5.2 Rea Vaya Points) is deducted (the minimum Rea Vaya fare), with the balance of the fare deducted on exit, which is dependent on distance travelled Balance of Power; ... medical staff check on a patient in intensive care on Nov. 8. Mr. Speaker, the City provides safe and reliable public transport through the Rea Vaya BRT system and Metrobus. Single/double trip cards for occasional users who don’t want to own a smartcard, single and double trip cards are available for R15.00 (1 trip) and R30.00 (2 trips). New Rea Vaya BRT system and Metrobus are found to be incorrect, take to... Go too near the edge and do be aware of your old smartcard worked out according to distance travelled with... 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System was introduced to assist with the amount charged per kilometre decreasing as the length of your smartcard. You know your smartcard to travel please proceed to the fare for the longest trip the! Is activated, you will be in good hands permissions beyond the scope of License... Person who knows a lot of Rea Vaya … a lot of Rea Vaya ’ s the Minimum balance to! Friendly person who knows a lot about your tour your feedback since October 2013 call... European and Common-wealth countries do not have that it … now you 're on... And creating jobs how everything works and how it benefits you make for! S continued spatial inequality or consulates, or … how does a Re Yeng operate streams updates to your.! Need on replacing a lost card transport system in the form in any of mayor!
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