The ability to track the number of unique, new, and repeated visitors. Here are several tips for addressing these problems as well as points to consider as you find the right web design team for your e-commerce site. I don’t have the visibility to all key metrics needed to make intelligent and timely business decisions. Reports to help you understand customers and potential customers in depth, such as the ways visitors navigate your site-complete click stream analyses such as entry pages, exit pages, search terms used, and more. RolleWareHouse partnered with GoECart’s professional services team to build a “Custom Skate Builder” tool that lets its customer interactively configure their own custom-made skates on the fly. The value added service requires expertise and this can only be partially automated. Such a small word site crash but has the ability to put a whole business down within a few seconds. Some e-businesses track the online activity of their customers so that they can show advertisements based on the customer’s behavior. Internet businesses have a legal obligation to protect the private information of their customers. E-commerce legal issues have seen a generation of new players and the merging and acquisition between several old players. The e-commerce industry is continuously on the rise. Highlights of the GoECart solution’s revolutionary usability include: GoECart 360’s “revolutionary usability” makes it the industry’s easiest to use ecommerce software. Fraud on the Internet. E-Commerce issues for Industry Regulators. These tools run the gamut from specialized reporting tools to complex web analytics packages to spreadsheet software add-ons , etc.. While most competing solutions are difficult to customize and/or prohibit changes to source code, GoECart 360 provides the ultimate in technical flexibility. While these tools maybe good at helping merchants get started with ecommerce and gain early traction, they are typically inadequate to scale the business. Retailers sell through many other channels (brick and mortar stores, call centers, mail order catalogs, online marketplaces, multiple websites, etc. Let’s discuss the legal issues specific to e-commerce. Social and Ethical Issues In E-commerce 01/29/15 www.blogspot.com 2. Instruments in this virtual symphony include Shopping Cart Technology, Order Management, Inventory and Warehouse Management, CRM, Shipping / Manifesting, Marketing, Merchandising, Reporting / Analytics, and others. It is a hot issue for both cyber and click-and-mortar merchants. The overall ethical issues facing e-commerce industries surround data privacy. using a single unified solution. It’s a huge convenience for consumers and becoming their preferred way to shop. Worse, some of these systems neither web based nor “on-demand.” This invariably leads to: Since GoECart is a highly scalable, on-demand software as a service (SaaS) solution, it is available anytime anywhere. The functionality is tightly integrated with the RolleWareHouse product catalog and real-time inventory. Merchants can sell not just via their web site but also through traditional channels (brick and mortar stores, call centers, mail order catalogs, pop-up stores, etc.) There is a significant challenge associated with getting master data to synch up with the other systems related to these customer touch points. My current solution is not truly multi-channel. Provides accelerated access to the latest innovations via frequent and seamless software upgrades for life. The features on my ecommerce store front are lagging behind. At GoECart, we are serious about solving problems for our clients. For e-commerce sites to achieve growth in new markets, they should be published in local languages. True, there are many inexpensive, low-end solutions on the market that cater to merchants who seek a quick fix to get an ecommerce shopping cart/online store embedded into their website. My systems are not available “on-demand” and I’m still using expensive on-premise applications. GoECart client GameQuestDirect.com consolidated its operations from three outdated systems (AspDotNetStorefront®, Dydacomp® MOM, and FedEx® Ship Manager) by upgrading its ecommerce operation to GoECart. GoECart includes all of the systems mentioned above (ecommerce platform, multi-channel order management, inventory and warehouse management, and CRM) and utilizes a single data source. This saves our clients thousands of dollars a year in licensing fees and integration costs associated with multiple systems, and eliminates the manual processes and considerable risks associated with migrating data manually. E-commerce uses a web site to transact or facilitate the sale of products and services online . Even if you’re strictly Ecommerce today, you may have to ponder various issues that may emerge, specifically because you’re competing in a unified commerce ecommerce environment. With every feature and component, we go to great lengths to ensure an enjoyable and productive experience both on storefront and on the back end. E-commerce activity often involves collecting secure data such as names and phone numbers associated with email addresses. Because of this, the law often lags behind, and lawmakers end up drafting laws to clean up Internet… It is essentially cover all the activities on internet and induce the customer to purchase the product over the internet. The ability to view reports for specific timeframes-including day, week, month, quarter, and year and compare them to other time periods. While, EuroParts upgraded from Network Solutions and StoneEdge Monsoon Commerce. Ecommerce is no longer limited to choices of a shopping cart or a good-looking product. E-commerce is advancing at a scorching pace, and a lot of e-commerce websites enter the business daily with a survival rate of less than 10% after the first year. Shipping processes typically require using standalone systems, and managing returns is nothing less than a nightmare. We have too many systems and processes to manage, which is hurting our growth, margins and productivity. This paper presents an overview of some of the key issues which have emerged in recent years surrounding the growth and application of e-commerce in the global information infrastructure (GII). This places pressure on companies to deal with technical issues of running an online store like: server issues, bandwidth issues, dynamic IP address, data privacy and security issues. Security is the main concern when it comes to e-commerce. Unfortunately, the reality for many merchants is as follows: GoECart provides a single reliable system that helps merchants drive both sales and lower operational costs. This industry is brutal and demands businesses to arm themselves with the state-of-the-art solution to differentiate themselves from the crowd. It is often difficult to know the real identity of an e-business owner. The traditional sales channel will be negatively affected by disintermediation. For example, the customer will scared the seller products whether is good or bad because they just saw the picture of the product over the internet so the customer don’t know whether the product are good or bad so they scared the seller will post up a bad thing to sell at … During the first few years of e-commerce, the public witnessed many frauds committed over the internet. The services provided by intermediaries are-. At the same time, online shoppers have come to expect the sophisticated features they are already using on the larger sites like Amazon.com®, eBay and Walmart.com®. At GoECart, we believe that a great user experience is the difference between an ordinary application and a revolutionary one. It’s an affordable way to a… Of all the eCommerce business challenges today, technical issues in eCommerce can be one of the most difficult to overcome. Rich interactivity of a desktop application, but in any web browser on any operating system, Intuitive information architecture making everything easy to find, Addictively easy-to-use and clean meaningful interface, GoECart Smart Technology, which remembers merchant’s preferences and choices all along the way, Fast performance to get the job done quickly, Lower training costs and faster time to productivity, Inability to securely access the site’s administration functions remotely, Inability to handle spikes in seasonal web traffic and transactions, Slower and error prone web pages especially during peak times, Customers abandoning purchases due to frustration or lack of trust, Lack of access to timely information and key performance indicators (KPIs) required to make critical business decisions, Lack of availability of IT staff to rapidly respond to issues with the site. Expensive (initial cost of each system, PLUS subscription/ maintenance/upgrade fees), Difficult / expensive to integrate together, Require extensive IT staff to support and maintain, Insecure- migrating of data from system to system increases potential for errors and exposes considerable security risks, Do not provide on-demand anytime anywhere access, Do not provide 360 visibility into key business performance metrics. Even if the merchants had access to the so called “best-of-breed” technologies, they rarely work well together and merchants are never able to truly leverage their full potential. The Internet provides a vehicle to trade with remote and marginal markets. Everyone in retail is well aware of the growth of e-commerce. And real time access to the latest customer, order, and shipping information is always at the merchants’ fingertips on-demand, enterprise-wide from any internet connected device. Getting help from an outside provider for some of these tasks can help to free up time for managing your e-commerce site. Take digital file sharing — dubbed piracy — for example, laws were not created to prevent digital piracy until millions of albums were stolen and the music industry was crippled. Shipping and manifesting are also fully integrated. Sadly, with a focus on fixing software “bugs” and in the rush to get the new features out to merchants as quickly as possible, many software vendors make the usability of most ecommerce applications a low priority. Unfortunately, the vast majority of ecommerce systems on the market today take more of a solo approach-they focus on Ecommerce Technology but then require web retailers to buy and integrate other components as add-on systems separately. Read this article to learn about the meaning, advantages and disadvantages of E-Commerce. Even if you’re strictly Ecommerce today, you may have to ponder various issues that may emerge, specifically because you’re competing in a unified commerce ecommerce environment. But with this growth comes security issues in e-commerce that loss prevention professionals need to know about. This underscores the need for today’s online retailers to ensure that the entire shopping experience goes smoothly. Social Issues of E-Commerce. Net neutrality is the hotly debated idea that Internet users should have equal access to all websites. Finding the right products to sell Shopping cart platforms like Shopify have eliminated many barriers of entry. The transition from a multi-channel business to an omni-channel is another … 3. It is the most important issues for e-commerce because without security & privacy, the customer will scared get cheated by the seller. As a result, most ecommerce and order/inventory management software is cumbersome, unintuitive, and difficult to use requiring merchants and their employees to undergo significant training costs and time. GoECart’s reporting capabilities go way beyond the basics to provide merchants with an intelligent, 360-degree view of their business. Strategies for E-Commerce, Internet based Business Models, Dr. A.P.J. E-Commerce is an evolutionary and encompassing notion which extends into the real world beyond the implementation of information technology. With the ever-evolving nature of the web and ecommerce, merchants face a constant struggle to keep up with the top online retailers who have the resources to innovate quickly and offer the latest technology bells and whistles to their customers. But the challenges that ecommerce is throwing at regulators is causing them to repeatedly change their mind. A recent study from Harris Interactive found that 86% of customers will stop doing business with an organization after a single bad experience. What about fraud e-commerce websites? Best of all, new features are delivered to the merchant automatically and seamlessly as they are available, so the merchant doesn’t need to wait for months to schedule software upgrades typical of other ecommerce solutions. The headaches associated with integrating separate systems are virtually eliminated. IMPORTANT ISSUES IN GLOBAL E-COMMERCE In the modern times E-Commerce has increasingly emerged as an important means of business and trade. A few online businesses take advantage of this in unethical or illegal ways. However, this fails to take into consideration that: GoECart enables true, multi-channel ecommerce (aka cross-channel, all-channel, omni-channel commerce). This has enabled development of new services, distribution channels and far greater efficiency in business activities than ever before. The brokers who provide value added services or who manage electronic intermediation (also known as infomediation), are not only surviving but may actually prosper, this phenomenon is called Reintermediation. Issues of E-Commerce The noted author, Thomas Friedman, has said that today globalization is ''farther, faster, cheaper, and deeper'' than before. Accurately syndicating products and inventory simultaneously across marketplaces like Amazon, eBay, Buy.com, etc. Auctions are also conductive to fraud, by both sellers and buyers. It requires a carefully orchestrated collection of multiple components that all “play in tune” together. This is because they were never designed to deal with increased complexity that follows higher volume and competition. But at the same time it has posed various challenges to national policy makers and legislators as regards its governance. Legally, it is up to the e-business to store and protect or dispose of this sensitive data. Sorry, your blog cannot share posts by email. Below is a list of the top issues we solve to help our clients succeed in the highly competitive world of multi-channel commerce. The swindlers are active mainly in the area of stocks. Deniably, e-commerce enterprises offer more benefits, comparing to “bricks-and-mortal” traditional enterprises, but not to be missed the issues and challenges faced by the e-commerce enterprises. The Children’s Online Privacy Protection Act, for example, protects the online privacy rights of children. Under this law, parents have control of what personal information their children can give to e-businesses. This is an issue because some websites could pay providers to deliver their content at faster speeds, while smaller business with less capital might not be able to afford the faster processing, and the Internet would lose its free-access-for-all feel. Apart from the above 5 Marketing Issues, it is very important for every online business to integrate ERP or Accounting solutions with their existing eCommerce Platform. Conclusion. Interactive graphical dashboards and drill-down reports on demand-about orders, inventory, customers, vendors, profitability, and website traffic. Nowadays, the internet has created a new function called e-commerce. A major disadvantage of e-commerce is putting a stop to buying capabilities because of a site crash. Many e-business activities also involve transactions, so customer banking or credit card information also ends up stored online. In addition, merchants can seamlessly post items from their online catalog to the leading online marketplaces (e.g., Amazon.com, Buy.com and eBay) and comparison shopping engines (e.g., Google Shopping, Shopping.com and Nextag®) to maximize exposure. GoECart not only gives merchants the full suite of modern tools required to sell effectively across all customer touch points today, it also provides exemplary customer support and full range of value added services to help ensure their success. E-commerce fraud popped out with the rapid increase in popularity of websites. (ii) Value added services such as consulting. Customer inquiries from multiple channels and customer service operations are often dismal, and most “call centers” do not have access to real time data about customers or order status. and efficiently processing orders and servicing customers from these channels remains a key challenge for multi-channel merchants. The challenges to global ecommerce are notoriously difficult. Here are the top 10 most common challenges faced by eCommerce businesses of all sizes. It can be difficult for the law to keep up with new technologies and inventive ways to conduct e-business. Click on the links below to see how GoECart can help you address these issues. Data flows from customer to order to inventory to fulfillment automatically and seamlessly. In the Information Age, technology evolves fast and data travels even faster. 01/29/15 What is Ethics “The basic concepts and fundamental principles of decent human conduct.” www.blogspot.com The lag in laws mean that e-business executives must rely on ethics as they move forward in e-commerce. E-commerce is fully dependent on internet connection. The availability of e-mails and pop up ads has paved the way for financial criminals to have access to many people. Thankfully, analytics holds the answer. If you're still using those old descriptions, you're probably frustrating your customers, as well as limiting your organic traffic. Enables shared administration and collaboration from any place in the world. These features include personalization, social media integration, intelligent site search and product recommendations, guided navigation, dynamic product customization, mobile device support, and others. Moreover, GoECart’s commitment to rapid and continuous innovation ensures that our clients always remain at the forefront of ecommerce. Most ecommerce systems and “shopping cart” packages provide technology that allows the merchant to sell to their customers via their own website using a traditional web browser. (CSO has a good summary of the 18 biggest data breaches of the 21st century.) Internet fraud and its sophistication have grown even faster than the Internet itself. GoECart provides the same powerful tools and rich features used by the Top 500 Internet retailers. Security Flaws. Due to the Internet’s free flow of information, plagiarism and copyright infringement is a continual problem. Therefore, we have made a significant investment on making sure that the interface is both easy to learn and easy to use. Product descriptions came into sharp focus since many stores were using thin or generic text. Sadly, many retailers today have to rely on drawing and compiling mission critical information about their business from multiple systems using a variety of legacy tools and operations. The first type of service (matching and providing information) can be fully automated, and this service is likely to be in e-marketplaces and portals that provide free services. At the same time, the need to provide exemplary customer service is still paramount. Shopping cart abandonment is a huge issue for any ecommerce company – even e-commerce giants are not immune to this problem. Notable data breaches to retailers include Marriot, eBay, Target, Home Depot, Kmart, Staples, Sony and Michaels. E-commerce is commonly known as electronic commerce and now already become a virtual main street of the world. For instance, when brick and mortar heavyweight Nordstrom started an ecommerce portal, they witnessed big opportunity losses from abandoned carts. BeyondHealth.com moved to GoECart from NetSuite. Data breaches happen on a daily basis, but some are bigger than others. 5) Shopping cart abandonment. Saves time by eliminating many of the typical maintenance tasks associated with licensed software. My current ecommerce solution is not (well) integrated. Customers have shorter attention spans and less patience when it comes to challenges with shopping online. The small investors are lured by the promise of false profits by the stock promoters. Merchants can view top customers, customers by geography, sales by geography, average order value (AOV), top search terms, repeat orders, orders by status, orders by vendor, and much more. Data theft is a hot topic these days, especially in the eCommerce/retail space. My current systems feel old school, and they are difficult to use. ... Coollawyer Legal Forms, which provides e-commerce forms and legal advice for Internet and technology companies. During the first few years of e-commerce, the public witnessed many frauds committed over the internet. This leads to much lower profit and underscores the need for merchants to keep operations as nimble as possible. For example, GoECart client GameQuestDirect.com uses GoECart to syndicate its 10,000+-SKU product catalog across 15 online marketplaces across US, Canada and Europe. Inventory /fulfillment systems are often completely separate from customer facing ecommerce and order entry systems, requiring manual exporting and inputting of data-and often keying in data manually! The Digital Millennium Copyright Act addresses plagiarism and copyright infringement in the specific context of the Internet and e-business. 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