I am in Australia and this is physically impossible. Thank you very much.I especially loved the packaging- as always :). The website is very userfriendly, I found everything great. Verification can help ensure real people write reviews about real companies. From the package to the product. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. The website is very userfriendly, I found everything great. Companies can ask for reviews via automatic invitations. Please enter the details of your request. We also ensure all reviews are published without moderation. My order arrived in no time and im super happy! It goes against our guidelines to offer incentives for reviews. What we offer: + Competitive hourly rate of $16/hour. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. Incredible quality, lots of compliments. Verification can help ensure real people write reviews about real companies. United States. Verification can help ensure real people write reviews about real companies. Companies can ask for reviews via automatic invitations. Job Description. Outstanding Customer Service! To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Got this a gift for my wife, she fell in love with it! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Everything was amazing. Therefore it looks old or used. Jacquemus. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. I am very happy with my purchase! I am very happy with my purchase! Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Verification can help ensure real people write reviews about real companies. I love that it was delivered to me super fast! The packaging, payment, etc. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon I am still waiting for the product and I have not received any email when they will send to me . I was very disappointed with my purchase. Everything was amazing. The delivery was made very quickly and arrived in very good condition. I cannot track my order and furthermore they delay it more than it should alwayss. All rights reserved. You are very welcome to get in touch for size and styling advice or with any further questions on your order. Quality is great! It has a red undertone, it looks like its been discolored by the sun. - 10 Hour availability per week. I will never ever buy anything from them again. Initiative 1: Creating Jacquemus' first physical store in Paris. A real shame because you spend a lot of money on this premium brand. Find out how we combat fake reviews. Position: Remote Customer Support. The order arrived on time and every item came very well packed. Much better of you used dhl not ups. It goes against our guidelines to offer incentives for reviews. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Love you. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . Read about their experiences and share your own! Anyone can write a Trustpilot review. please contact customer service within 60 days of purchase. . We use dedicated people and clever technology to safeguard our platform. In addition, the fact of sending us a little booklet I find it super cool. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . Will definitely order again! It was it left to sit in the pouring rain. | Read 21-40 Reviews out of 698 Here are 8 tips for writing great reviews. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. When it was delivered I wasnt home. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Kendall's Edit; . I love that it was delivered to me super fast! On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Shop with us and discover why Mytheresa is your final destination for online shopping for women. Fast delivery, very nicely packed.Amazing product. But obviously they have some customer service issues at the moment. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. Also, Simon is on holiday. Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Select a Default Payment Method. Beautiful design.Thank you so much for adding beauty in our lives and this world. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. We use dedicated people and clever technology to safeguard our platform. Quality is great! Overall it was great! Two weeks went by and I never even received a tracking email. Here are 8 tips for writing great reviews. Received the order but the box looks like its thrown somewhere. Thank you for the fast delivery. There wasnt add a box for the purse. Bought it for my daughters 30th birthday. . Awful brand terrible business. Customer Care; Track an Order; Create a Return; FAQs . Fabulous Quality and Design! FWRD Customer Service. Product shipped out in a timely manner and arrived well packaged. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. Love the quality & style of the hat & quick delivery! I could find the contact number only from the cached page found in Google. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. Beautiful experience! Companies can ask for reviews via automatic invitations. Companies can ask for reviews via automatic invitations. Cookie Notice Pretty things in your Shop Jacquemus is great!!! Coinbase customer support number is online now. All previous emails sent to you from my private email prior to involving PayPal were ignored. Delve into our exclusive selection of designer must-haves. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. was ok but the delivery with UPS was HORRIBLE. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Also the shipping although very fast had a high price. Date of experience: 19 January 2023 MO Contact them on WhatsApp, they always answer. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Thank you very much.I especially loved the packaging- as always :). I loved the bag, it's great, and super fast delivery, thank you. Much better of you used dhl not ups. Call Us. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I do not recommend ordering anything from their site, idk what happened but it is a mess. The attention of detail with my order was exceptional. My experience was amazing! Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! If you are not getting responses or your item hasnt shipped after a long period of time, call them. To find out more, please visit our Privacy Policy. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I love JACQUEMUS! For more information, please refer to our customer care page. Does polene has a us number (really asking :) I know they are more low cost that him but still)? I ordered the wrong size and had to return the item. Find out how we combat fake reviews. was ok but the delivery with UPS was HORRIBLE. It was really fast and satisfying! Also the condition of the leather was really bad. Received the order but the box looks like its thrown somewhere. Here are 8 tips for writing great reviews. We use dedicated people and clever technology to safeguard our platform. I truly think this is human error and it will get better. Thank you for the fast delivery. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Will definitely order again! | Read 41-60 Reviews out of 545 So thank you Jacquemus!!! Overnight shipping is available for $20. It will consist of art and design, itt will have This is unacceptable. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I started emailing customer service, messaged the customer service Instagram, nothing. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Incredible quality, lots of compliments. Users can call our helpline number to resolve their crypto related ptoblems quickly. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! Customer service is good when you are able to connect with them via telephone, mail customer service is not good. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Date of experience: January 19, 2023 RM And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Those fees can only be paid in cash. 2023 Trustpilot A/S. Beautiful experience! Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. I love your collections every year. Got this a gift for my wife, she fell in love with it! Jacquemus 1,977 people have already reviewed JACQUEMUS. 2023 Trustpilot, Inc. All rights reserved. It wont even fit a card in there. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. I ordered the wrong size and had to return the item. Anyone can write a Trustpilot review. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. The pants were the perfect color, fit well and well made! Ordered a bag and returned it. and the service is great and shipping is fast! Companies can ask for reviews via automatic invitations. Take a brief survey about today's visit . They had 150 employees at the beginning of 2022 and now have more than 500. The quality of Le Grand Bambino bag is amazing. Very clear navigation and easy check out experience. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Find out how we combat fake reviews. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . + Paid training & PTO. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. At the age of 19, in 2009, he started his own brand after his mother's death and named it . And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Thank you for the fast delivery. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I cannot track my order and furthermore they delay it more than it should alwayss. or fill in the form below. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. and our Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. Please email us at customercare@mytheresa.com It makes sense why someone returned it after removed tag of the item. My experience was amazing! With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . I love my experience so far and definitely will buy more. then delayed it even more by not contacting UPS quick enough. The order arrived on time and every item came very well packed. You dont have to buy many Designer things to know that luxury products are sent in box. All previous emails sent to you from my private email prior to involving PayPal were ignored. When I tried to find the support form it appeared, that your site doesn't work properly. All rights reserved. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Pretty things in your Shop Jacquemus is great!!! I received mine within 2 days of ordering and I live in Canada! Continuez, vous etes parfait.Tres belle journee. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Wonderful experience, I love my product!!!! Quality is great! It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. I love your collections every year. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Simon talked about it and said they had big problems in may June but I think its resolving. Suggested companies are based on peoples browsing tendencies. I am very happy with my purchase! I am still waiting for the product and I have not received any email when they will send to me . He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. And of course, the items were beautiful when they arrived. Because of this I wouldnt order again.. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. I shouldnt have to call France. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Ive ordered a top from the site last year and had 0 issues. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . The PRODUCT IS AMAZING! I received my parcel late and it then ruined a gift to someone. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The material is great, the fit is great, so pretty. Coinbase customer service number. Really poor ordering from France to the UK. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. 6 more replies. From the package to the product. Here are 8 tips for writing great reviews. I am very happy with my purchase! Two days later I received my tracking and got my packages. + Additional pay incentives as well as monthly . The ordering was easy and the quickness of the shipping was amazing. . ;). was ok but the delivery with UPS was HORRIBLE. I recommend shopping at Jacquemus. I love my bag! Find out how we combat fake reviews. Mostly impressed on just how fast it was delivered! The packaging, payment, etc. Love the quality & style of the hat & quick delivery! Thank you very much.I especially loved the packaging- as always :). To find out more and learn how to opt out, please visit our Fabulous Quality and Design! We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Worldwide Shipping. Find out how we combat fake reviews. Incredible quality, lots of compliments. I ended up ordering through the site via paypal. I received mine within 2 days of ordering and I live in Canada! Pretty things in your Shop Jacquemus is great!!! We offer free 2 day shipping on all US orders. Outstanding Customer Service! You can also place your order with our team on the phone. I love that it was delivered to me super fast! They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Outstanding Customer Service! Here are 8 tips for writing great reviews. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. I am still waiting for the product and I have not received any email when they will send to me . For questions, discussions, and news about handbags and the fabulous designers who make them. 1. What should i do. It goes against our guidelines to offer incentives for reviews. I love JACQUEMUS! All previous emails sent to you from my private email prior to involving PayPal were ignored. The delivery was made very quickly and arrived in very good condition. The pants were the perfect color, fit well and well made! I cannot track my order and furthermore they delay it more than it should alwayss. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Revoke a Website or App's Access to your Login with Amazon Information. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. In addition, the fact of sending us a little booklet I find it super cool. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It was left on my porch in the pouring rain for two days. Easy to arrange refunds etc. They where very helpful great experience with them. De la navigation simple sur le website, a la qualite du produit en passant par un service client impecableNothing to say but thank you and cheers! I ordered the Grand Bambino bag. The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. The bag is okay but a bit dusty and dirty. I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! Find out how we combat fake reviews. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. Because of this I wouldnt order again.. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . and the service is great and shipping is fast! The return process was perfect and easy! They implanted new logistics and all so the problem must come from that. Beautiful experience! We also ensure all reviews are published without moderation. Shop the best in modern womenswear with the most recent collection from Jacquemus. It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. You are very welcome to get in touch for size and styling advice or with any further questions on your order. It looked absolutely beautiful on the site. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Pretty things in your Shop Jacquemus is great!!! Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. This is unacceptable. . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Product well represented in PDP (would be nice to get a closer shot of the material). Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Im a big time jacquemus fan and have been for years. Press J to jump to the feed. Everything was amazing. Received the order but the box looks like its thrown somewhere. Entry level. Got this a gift for my wife, she fell in love with it! Reddit and its partners use cookies and similar technologies to provide you with a better experience. It was left on my porch in the pouring rain for two days. Shop online the latest SS23 collection of Jacquemus for Women on SSENSE and find the perfect bags for you among a great selection. Its just that they grew so fast and I think they were taken aback from all the success. The packaging, payment, etc. I ordered the Grand Bambino bag. We also ensure all reviews are published without moderation.
