Service was excellent and employees were here helpful and friendly. I was not told that the rooms all along the hallway we being renovated. Check under the box spring. Also the heater in my room didnt work I had to use a portable heater to heat the room. See More Rooms & Suites 01 / 09 In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Nobody likes that thought," Freeland said. There is nothing classy about the way this staff treats it's guests. Made beds, replaced towels and amenities. The pool looked nice but didnt get a chance to enjoy it. The Academy Hotel 8110 N. Academy Blvd. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Friendly and informative front staff. And it can happen anywhere. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Breakfast is unreal. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. Service was amazingly efficient. A nice grill and bar. Management doesn't seem to care much. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We also missed the free breakfast because it ended at 9am. Try again. A chef was available to make made to order eggs/omelets! The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Pet-friendly rooms are also available. Frequent visitors over many years and always pleased. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Weird. Please dont include personal, political, ethical, or religious commentary. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Yeah right! wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Called back immediately to report and the GM called back fe. All rights reserved. Please enter the dates of your stay and check what conditions apply to your preferred room. Breakfast was okay, but servers were nice. A 24-hour reception greets guests of The Academy Hotel. American, Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Contact the property for more information. close to everything i needed to go to. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. To edit a review youve already submitted, contact our Customer Service team. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Room was a nice surprise- nice size, comfortable beds and chair. Certain services and amenities may be reduced or unavailable as a result. Disliked: Cleanliness, amenities, property conditions & facilities. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. We all have bed bug bites all over us and they are very uncomfortable! Server was very nice as well. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. They'll have to be paid for separately during your stay. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. I have never received such terrible treatment in my life!! They're also applicable regardless of the comment's tone. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Youll never stay anywhere like for the price. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. A great pool in the lobby which is nice for kids. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Yet when I called the hotel from an outside phone to book a room there were several rooms still available. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. The check-in was fast and easy. I always enjoy staying here! Room was a nice surprise- nice size, comfortable beds and chair. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. There's nothing I didn't like. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. The pool was nice and warm Yeah right! Guests submit their subscores and their overall scores independently theres no direct link between them. I would recommend it if you can handle the unfriendliness of the staff. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Was not really expecting housekeeping but they did come during our 3 day stay. We stayed at this hotel last summer, June 2010, and left with some bites on us all. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Booking.com. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Cancellation and prepayment policies vary according to accommodations type. Unfortunately, he was the only one during our stay there that was friendly. Yeah right! more. I liked the layout for the bathroom area. Such a treat! (Click on the Red Icon to view detailed bed bug reports.) Respect the privacy of others. Building itself is beautiful. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. I would definitely stay again! But this would have been bearable had the staff not been downright snotty and rude. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. This meant there was furniture being moved men shouting up and down the hall and dogs barking. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Breakfast staff not so hospitable. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. You can sort and/or filter them by time of year, review score, and more. I loved it! There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. We went back to the area for spring break and decided to stay there again because of the location and price. Tripadvisor performs checks on reviews. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Restaurant is good. We all have bed bug bites all over us and they are very uncomfortable! The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Local, I'm seeing where it says both? Location off highway was amazingly easy. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Weird. Staff was very nice and helpful, beautiful rooms and location! Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel (Click on the Red Icon to view detailed bed bug reports.) Contributions should be appropriate for a global audience. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. They have a wonderful breakfast bar. If the staff was better, the hotel would be an excellent place to stay. The breakfast was awesome. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 But this would have been bearable had the staff not been downright snotty and rude. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Icon Color & Report Disclaimer File a new bed bug report at this location Pool was so crowded my 16 year old wouldnt get in. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. The bathroom had poop on the toilet when we checked in. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. Built in 2017 as an exclusive couples romantic getaway. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The most helpful contributions are detailed and help others make better decisions. We went back to the area for spring break and decided to stay there again because of the location and price. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Reserved 2 rooms, 1 king & 2 queens. Staff was friendly. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The Academy Hotel | 8110 N. Academy Blvd. The breakfast was excellent and free but the staff during breakfast was totally rude. The pool was nice and warm This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Do you have a room with a view available? NEVER again! We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Use cautionwhen using pesticides and always follow label directions. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Clean and friendly staff room look as if they have been updated. Beautiful facilities, parking lot was a bit dark at night. I would recommend it if you can handle the unfriendliness of the staff. This is a great value. The property was run down and the room was awkward and small, especially the bathroom. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Breakfast buffet daily. 2. So pets or no pets? The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. They are also responsible for the costs associated with eradicating the unit of the pests. Very nice staff EVERYONE!! Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Very tranquil atrium area. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. They want to eat that's all they know.". Amazingly clean. * Complimentary Breakfast: Comfortable bed, quiet, excellent breakfast! The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Guests can work out in the on-site fitness center or indoor pool. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. if the writer is claiming to be someone else). The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. The place was super clean. It seems that communication was lacking in your case, I apologize. Seafood, This was for the price a grand slam! Sincerely, John Wilkins/Owner. The following reports are from third party sources. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. For convenience, each room includes a refrigerator and a microwave. Your contribution should be yours. Is there a laundry facility in the hotel? I felt like it was inconvenient for us to dine there or something. Ideally, we'd publish every review we get, positive and negative. Overall, still comfortable and friendly service. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. This hotel was highly-rated for its very comfy beds. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Highly recommend. Lamp didnt have lightbulb. Colorado Springs, Colorado 80920. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly We verify reviews to ensure the traveler booked with Expedia Group. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. 714 out of 2735 reviews" ", Rating 6 - Okay. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. We allow a maximum of 2 pets per pet friendly room. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. We all have bed bug bites all over us and they are very uncomfortable! COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Please enter a valid email address. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. Great breakfast, great staff , overall a great experience. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Service was amazingly efficient. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. But the complaints stop there. After their trip, guests tell us about their stay. We stayed here with our two kids. Is the indoor pool heated all year round? Lunch, The room was very nice, clean and in great condition. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Lock in the lowest price from these sites. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Reserved 2 rooms, 1 king & 2 queens. I really didn't know about bed bugs at the time. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Booked this on a major travel site for an incredibly low price. Bedbugs in room. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Booking not found double-check your booking number and PIN then try again. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. Hotel was clean and had a pleasant clean smell. Its a bit old and outdated, the rooms were a bit dusty. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs.
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