"I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. The next question was what does API stand for, which I gave the answer. 3 round of interview. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. ", "Stress is part of any demanding job, and I embrace it to the fullest. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. This question is not an opportunity to complain about your previous job or company! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. The two sectors bring their challenges, so it is difficult to choose a preference. Read our Terms of Use for more information. United Arab Emirates, Tel:+971 4 3166666 My co-worker wanted to go home, and he suggested that I lie about our count. Questions were about math, eye sight, english Grammer and passages but very tricky. I planned four social events per year, and the turnout was always wonderful. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. - collgues de tout type comme par tout. I have three years' experience in public transport and four years' experience in private transportation. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. How to Answer: Why Do You Want to Work Here? It's always a great idea to have questions ready for the interviewer. Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Dnata Customer Service Agent Interview Questions | Glassdoor ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. All of this makes you stand out from your competitors.". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. We are sorry for the inconvenience. )- Exhale. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Other21 %. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Be sure to include capabilities that will potentially benefit this potential new employer. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. dnata is one of the worlds largest air services providers. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. It's fast and makes every day different. Find additional company focused interview questions by practicing from one of our industry sets. Interview questions and answer examples and any other content may be used else where on the site. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Perhaps they have multiple departments or locations. First, we get everyone off to a common start. Ethical dilemmas in the workplace will come up from time to time. Working for Dnata gets you recognised and other companies want to grab you. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. Strong support professional with a Bachelor of Business Administration (B.B.A.) Amongst other general interview questions, I was tested on what do acronyms stand for. . I link the questions down below. {%selectedMarker.addressLocality%} Where do you see yourself growing within Dnata? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. "I handle stress very well, and when you call my references, they will attest to this fact. After a week, I was called to report to start my duty. I was top of my class, and working full time. We should prepare about our self very well. It was tedious work, but I knew the result would be worth the time and effort.". Si continas viendo este mensaje, My example of performance improvement was what they needed to make some changes. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Often we will leave the tasks that we don't like for last in the act of procrastination. Dubai Completing pre-boarding checking procedures before passengers and flight board planes. There are also a couple of blogs that I follow including Transport Data and Transport Now. para nos informar sobre o problema. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. United Arab Emirates, Corporate Communications Anonymous Interview Candidate in Dubai . Timezone:{%selectedMarker.timeZone%} However we know that its what we do afterwards that makes all the difference to them achieving their full potential. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Through Indeed22 %. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. In a previous role, our inventory count was off. I submitted my application through email. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. "In the past few years I was able to upgrade my education while still working full time. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . I interviewed at Dnata (Manila, Manila) in Nov 2022. ein Mensch und keine Maschine sind. Show that you are proud of yourself and your career accomplishments! Self-motivated individual and strongly believes in teamwork. I couldnt complete the last two. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. "I am always interested in learning more about this industry and the changes that are taking place. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. After you pass that portion, you will be asked to remain seated. I interviewed at Dnata (Manila, Manila) in Nov 2022. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn You should be transparent about your most recent earnings and be prepared to back up any salary requests. Wenn This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Once You Subscribed, Don't Forget To Verify It From Your Email Address. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I was also processed for final interview. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Our interview questions and answers do not represent any organization, school, or company on our site. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Fax:+971 4 3166144, dnata Cargo Research the company online to discover any opportunities for future growth. My experience was great during the interview session. I have multiple safety-related tickets including X, Y, and Z. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". I interviewed at Dnata (Manchester, England) in Oct 2022. We will get enough time to answer the question and no need to be hurry. los inconvenientes que esto te pueda causar. "I feel that it is a vital approach to create alternative scenarios in all situations. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. The topics included energy efficiency and recycling.".
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