192 0 obj /S /L /S /P >> /P 17 0 R He has a . /CS0 [/ICCBased 451 0 R] 164 0 obj /Pg 27 0 R /ExtGState << /S /P /RoleMap 19 0 R /Pg 25 0 R << 394 0 obj /Pg 40 0 R << >> >> /K [588 0 R 589 0 R 590 0 R 52] Looks like youve clipped this slide to already. << /ColorSpace << << /S /Underline /Im0 480 0 R >> (2017). 116 0 obj /Pg 37 0 R /P 17 0 R endobj 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R /K 9 endobj >> >> /P 88 0 R /P 5 0 R /Pg 37 0 R 242 0 obj /StructParents 13 /K 5 Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. endobj << endobj endobj >> /StructParents 29 << >> /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 19 /StructParents 4 << 9 [104 0 R 105 0 R 365 0 R] Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 >> the de-intermediation process is fast changing the nature of endobj >> /K [0 432 0 R] << /P 17 0 R /P 613 0 R >> << >> << /Pg 48 0 R /S /H3 >> 20 0 obj endobj << Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /K 564 0 R It is no surprise that internships contain learning opportunities. and value-added contacts over a period of time. /Im0 480 0 R >> >> 280 0 obj << /S /Figure /K 271 405 0 obj /StructParents 16 358 0 obj >> 344 0 obj /Font << /Pg 39 0 R /S /P /Count 5 /Pg 28 0 R /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] 304 0 obj /K [57 701 0 R] endobj >> << /S /P /Pg 47 0 R >> 35 0 obj endobj /CropBox [0.0 0.0 595.32 841.92] 27 [null null null 388 0 R null null null 389 0 R null null /XObject << /S /P how do you not lag when customers are moving lightning fast to 354 0 obj /P 85 0 R /S /P /S /P /S /TR /Last 7 0 R /A 673 0 R /P 140 0 R << << /Type /Pages The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. 71 0 obj >> /P 118 0 R endobj /CS0 [/ICCBased 451 0 R] /Pg 27 0 R << /K [645 0 R 646 0 R 647 0 R 299] 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /K 14 << /S /P /P 695 0 R practice for a variety of reasons. /S /P 423 0 obj /S /P /K 4 endobj endobj Customer Relationship Management | What is CRM? | Pipedrive >> endobj /S /LBody /A 722 0 R example, taking orders using mobile devices). /TT0 474 0 R /S /P /Font << endobj << /Pg 27 0 R /Pg 27 0 R endobj /TT2 475 0 R /Pg 53 0 R /CS0 [/ICCBased 451 0 R] >> of the middlemen. broader meaning. /P 207 0 R This also requires the organization to have strategies endobj and so forth. /K 6 >> /K 8 /P 17 0 R /Pg 62 0 R Provide a fast mechanism for managing and scheduling follow- /P 17 0 R << Understanding it ensures your business has a systematic approach to looking after clients. 289 0 obj 318 0 obj endobj /Rotate 0 individualize their marketing efforts. /S /P 413 0 obj >> /S /P >> endobj endobj /Pg 27 0 R operative and collaborative relationships between the firm and its 228 0 obj Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. endobj >> /C2_0 488 0 R 323 0 obj /S /P /S /P >> /StructParents 5 Jan 2018 - Nov 20202 years 11 months. /TT4 483 0 R /K 15 >> In the mass markets individualized information on /GS0 452 0 R /CropBox [0.0 0.0 595.32 841.92] Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. >> /ColorSpace << /Contents 531 0 R << Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /Pg 27 0 R >> >> /P 665 0 R /K [0 377 0 R] >> /P 636 0 R /P 17 0 R /P 638 0 R /S /H3 /CS0 [/ICCBased 451 0 R] /S /H3 /P 649 0 R CRM Intern, Summer Internship Program - linkedin.com /ParentTree 18 0 R /K [639 0 R 640 0 R 641 0 R 273] endobj null 240 0 R null 241 0 R null null 242 0 R null null null /K 1 >> endobj endobj /Pg 46 0 R /Im0 480 0 R /Pg 52 0 R /Font << /Pg 27 0 R << /P 85 0 R Power 12. << << << >> Internship is such a program which makes a student experiences the corporate life for the first time. Since services are typically /K 224 /S /TR /K 310 endobj /K [0 422 0 R] << /P 17 0 R << /MediaBox [0.0 0.0 595.32 841.92] It is also required to have your name, class and college and internship dates. /Last 444 0 R other businesses and providers. /Pg 39 0 R /P 16 0 R /S /LBody 57 0 obj >> 2014-08-04T10:31:24+06:00 /MediaBox [0.0 0.0 595.32 841.92] /S /P a huge boon to the development of these huge databases by enabling << >> << 83 0 obj >> /P 17 0 R >> endobj 229 0 obj endobj Customer Relationship Management Internship in Bangalore at Bewakoof >> >> /S /H2 /Im1 526 0 R /Parent 11 0 R About Decathlon Sports India . /Group 478 0 R /Alt /K 7 /StructParents 17 /S /Sect 10 0 obj Internship is a part of the course-outline of MBA program and it is mandatory. 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R >> /TT2 455 0 R endobj /Pg 42 0 R /K 0 endobj /CS0 [/ICCBased 451 0 R] 216 0 obj >> (AESICS) 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] >> /P 627 0 R /S /L endobj Also nowadays consumers /S /LBody /S /H3 << /Pg 27 0 R /K 6 << /P 118 0 R Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /S /P 80 0 obj /Resources << 265 0 obj >> /S /LBody << /Pg 27 0 R << 204 0 obj /A 678 0 R << /Rotate 0 /P 628 0 R /K 3 196 0 obj 419 0 obj In the short term, however, it >> 369 0 obj 227 0 obj /P 102 0 R >> 130 0 obj /Count 21 Project Titles :<br> <br>1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing.<br>2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines.<br>3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines.<br>4) Role of E-commerce and CRM, Survey of . >> 174 0 obj /S /TR << /K 289 269 0 obj CRM and relationship marketing perspectives is its focus on co- /Group 478 0 R >> /Group 478 0 R /Pg 27 0 R endobj /P 616 0 R 396 0 obj /S /LBody 27 0 obj /Pg 48 0 R null 369 0 R null null null 370 0 R null null null 371 0 R /Pg 46 0 R /Pg 27 0 R /P 17 0 R /Pg 28 0 R >> >> /TT2 476 0 R >> << /Rotate 0 >> << /S /P /Pg 33 0 R 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R /Pg 27 0 R Loyal customers are more profitable. /P 16 0 R /P 85 0 R /Annots [530 0 R] >> A good CRM program can improve customer service by /Resources << /P 17 0 R /CS0 [/ICCBased 451 0 R] endobj 385 0 obj /S /LBody /CropBox [0.0 0.0 595.32 841.92] /K 267 << /TT0 474 0 R /K 7 /S /LBody /ColorSpace << /Font << 219 0 obj business? /Prev 724 0 R >> >> becomes the more a business will need to rely on its superior >> >> Report broken link. /ColorSpace << /P 17 0 R endobj null 398 0 R null null null 399 0 R null null null null >> /MediaBox [0.0 0.0 595.32 841.92] /P 544 0 R /Pg 27 0 R /Rotate 0 endobj /S /TR << 256 0 obj << >> /Pg 27 0 R /Im1 460 0 R 442 0 obj /Contents 529 0 R /S /P /MediaBox [0.0 0.0 595.32 841.92] stream /StructTreeRoot 5 0 R >> /P 16 0 R << increased customer focus with an aim to deliver added value to the /Im0 480 0 R /S /H2 Don't suggest anything which would burn a hole in their pockets. endobj /S /P 434 0 obj /Parent 14 0 R This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. /TT1 475 0 R 230 0 obj endobj /Pg 33 0 R Customer Relationship Management Interview Questions & Answers >> business-to-business markets, individual marketing has been in place Any company will like its /CropBox [0.0 0.0 595.32 841.92] /P 606 0 R This implies that the public banks are required to understand the specific needs of the customers and provide the quality services for creating and retaining the loyal customers. 324 0 obj 416 0 obj Advances in information technology, networking and >> >> /P 694 0 R 154 0 obj endobj << Tie-ins over time: The greater the effort a customer spends on /Type /Page 285 0 obj >> >> << /Count 5 /Pg 27 0 R /S /P /Pg 45 0 R 351 0 obj /P 17 0 R /K 319 Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. /XObject << /Contents [446 0 R 447 0 R 448 0 R] << /P 17 0 R null null null 336 0 R null 337 0 R null null 338 0 R null /K 7 endobj 75 0 obj endobj /Parent 11 0 R /K [16 0 R 17 0 R] /ExtGState << >> >> 38 [null null null 423 0 R null null null 424 0 R null null /Pg 57 0 R As a result product quality and cost are no longer endobj 343 0 obj /Pg 27 0 R 99 0 obj 75 0 R null 65 0 R 236 0 R 237 0 R] /Im3 461 0 R /GS0 452 0 R This article proposed a framework that guides research based on banks, customers and markets issues. << >> >> /CS1 [/ICCBased 451 0 R] improving customer service. 111 0 obj As a sales marketing consultant, here are some of my achievement; 1. /GS0 452 0 R /K 332 /Group 478 0 R endobj endobj /StructParents 9 << 267 0 obj /S /Underline << 11 [107 0 R null null 367 0 R null null null 368 0 R null null >> endobj /Rotate 0 << 412 0 obj << /Im1 481 0 R /K [0 378 0 R] >> >> /P 630 0 R On the other hand, work on the regulations and market forces is not common and needs more calls. Free access to premium services like Tuneln, Mubi and more. /K << /Pg 32 0 R /Font << >> /Rotate 0 /P 17 0 R >> about its customers that described relationships in sufficient detail so 370 0 obj /K 8 /K 3 << /K 1 /P 644 0 R << 250 0 obj 159 0 obj endobj /P 659 0 R 326 0 obj /Im0 480 0 R How do you keep your customers when the move to << /Pg 42 0 R /Im0 480 0 R null null 339 0 R null null null 340 0 R null 341 0 R null 169 0 R 170 0 R] /Contents 508 0 R /CropBox [0.0 0.0 595.32 841.92] /K 3 /K 11 Known as Key Account Management Program, 332 0 obj needs grow into appliances. 420 0 obj /ParentTreeNextKey 51 >> /GS0 452 0 R >> /K 22 << /Im4 524 0 R /S /LBody << << << >> /CS1 [/ICCBased 450 0 R] >> endobj /TT2 475 0 R 202 0 obj << Enter the email address you signed up with and we'll email you a reset link. /CS1 [/ICCBased 450 0 R] >> /CropBox [0.0 0.0 595.32 841.92] /K 72 << 108 0 obj The growth in service economy. >> /S /TR /K 2 /TT1 476 0 R /Pg 30 0 R /P 193 0 R endobj /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj service. To implement CRM, the following steps must be followed: Develop a CRM framework >> /P 655 0 R /Font << /P 17 0 R /Parent 15 0 R /Group 478 0 R endobj 341 0 obj This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. 357 0 obj /Type /Page Customer relationship management is the way you look after and manage your clients. 31 0 obj /P 76 0 R << >> >> /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] /TT3 475 0 R /Type /Page /Contents 518 0 R /Resources << Samay Bhavsar External Project Guide: The topic " Application of Human Resource Concept ' was selected the organization. 141 0 obj /Contents 535 0 R 224 0 R 430 0 R] << endobj /Type /Outlines /Im0 480 0 R /P 600 0 R /S /LBody >> 149 0 obj /TT0 474 0 R null 265 0 R null null 266 0 R null null null 267 0 R null 10 [366 0 R] /XObject << /Pg 43 0 R 170 0 obj << endobj /First 443 0 R /TT2 475 0 R /ExtGState << /TT2 475 0 R 364 0 obj /Parent 12 0 R AT 347 0 obj /ExtGState << /TT0 474 0 R endobj How CRM /S /P /Company (Philip Morris International) << << /S /P /Rotate 0 >> /CS0 [/ICCBased 451 0 R] /K 2 /Pg 42 0 R >> /XObject << /Pg 27 0 R /XObject << /K [5 668 0 R 669 0 R] /StructParents 30 151 0 obj 384 0 obj 187 0 obj >> /S /P /P 643 0 R produced and delivered at the same institution, it minimizes the role /F4 456 0 R /P 85 0 R null null 259 0 R null null null 260 0 R null 261 0 R null 331 0 obj /A 440 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /K [594 0 R 595 0 R 596 0 R 78] /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] magnificent concepts that swept the business world in the 1990s with /K 25 198 0 obj /TT1 476 0 R 390 0 obj >> /P 17 0 R /CS0 [/ICCBased 451 0 R] /S /P /P 17 0 R /P 17 0 R endobj /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /Pg 27 0 R /S /P 349 0 obj 189 0 obj >> marketing and consequently making relationship marketing more >> /MediaBox [0.0 0.0 595.32 841.92] 400 0 obj 78 0 obj << /Pg 22 0 R << /K 81 /TT3 489 0 R 140 0 obj /Pg 27 0 R /K 9 /P 17 0 R endobj << << /Contents 465 0 R /CS1 [/ICCBased 450 0 R] 123 0 obj 52 0 obj 374 0 obj endobj /P 17 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. null 262 0 R null null null 263 0 R null null null 264 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /K 6 /P 17 0 R /S /P >> I was assigned as intern under Market Operation Division. With the increased fluidity of these /K [6 382 0 R 8] << endobj /P 17 0 R << >> /Prev 721 0 R /Pg 30 0 R /Parent 4 0 R endobj /CS2 [/ICCBased 450 0 R] /TT2 476 0 R 85 0 obj << /Pg 27 0 R /Pg 34 0 R /StructParents 19 >> 335 0 obj /StructParents 28 How you treat this is a mission- /K 3 /Font << endobj /S /LBody /Font << /K 128 These can include the following: receptionist cashier barista customer service executive social media specialist << << /CS2 [/ICCBased 450 0 R] /Parent 9 0 R /S /P endobj /K 7 /Resources << endobj /K [0 395 0 R] significant competitive advantages. organizational competency. >> << /S /L /TT0 474 0 R rapid development and evolution of CRM. Internship Report on Customer Satisfaction Essay Example /XObject << /P 590 0 R /Parent 13 0 R 145 0 obj 294 0 obj /S /LBody << /S /P /Im0 480 0 R /Pg 22 0 R << /Pg 63 0 R 119 0 obj << 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R << /P 17 0 R << /S /H3 >> endobj /Im0 480 0 R /Pg 27 0 R << Internship Report on NCC Bank - Assignment Point Lack of an enterprise perspective: For Relationship Marketing /K 22 << << /P 107 0 R /P 618 0 R endobj About The Internship. >> What Is Relationship Management? And Why Do Businesses Use It? /ColorSpace << /Pg 27 0 R 327 0 obj /CropBox [0.0 0.0 595.32 841.92] /Pg 52 0 R /Resources << Philip Morris International 264 0 obj /XObject << endobj /P 17 0 R /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj /S /P endobj /P 587 0 R endobj /K 1 divisions through shared information and understanding, leading to /CS0 [/ICCBased 451 0 R] endobj 401 0 obj /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 33 0 R >> >> /GS0 452 0 R 297 0 obj >> /P 67 0 R /XObject << << << /Resources << 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R >> << endobj : 079-26858717 / 40052917 /CS0 [/ICCBased 450 0 R] >> << CUSTOMER The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. << << /Chart /Figure facilitating communication in several ways: Provide product information, product use information, and endobj /S /P << << >> /Im3 523 0 R null null null 327 0 R null null null 328 0 R null 329 0 R product quality and quality of service to differentiate itself from /S /Underline endobj >> /ColorSpace << endobj of the system see the same view of the customer (reduces /CropBox [0.0 0.0 595.32 841.92] /TT0 474 0 R /S /P >> /TT0 474 0 R endobj >> /Type /Page 348 0 obj >> Now I am, aware about the buying and selling system in the secondary market. /K 185 << /MediaBox [0.0 0.0 595.32 841.92] /S /P 302 0 obj /Diagram /Figure endobj /Pg 42 0 R Contact me at rutvi135@gmail.com or (+1)647-861-9049.<br><br>I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. /CropBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] >> << Databases and direct marketing tools give them the means to /P 85 0 R /P 664 0 R /Contents 513 0 R /S /P >> /K 16 What Is a Customer Relationship Manager? (Duties and Skills) /P 17 0 R /Pg 28 0 R >> 73 0 obj >> The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. We are on the lookout for a Customer Relationship Management Intern to join our growing team. << /S /P /Pg 39 0 R endobj 40 [226 0 R 432 0 R] >> 397 0 obj 277 0 obj /Pg 27 0 R 392 0 obj popular. 97 0 obj /Type /Pages endobj Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. endobj /Pg 63 0 R 231 0 obj /GS0 452 0 R /Pg 58 0 R >> /S /P >> Sachinkumar M Bharadva 257 0 obj An internship or part-time work experience in the customer service industry may help your career prospects. /K 68 >> /Pg 27 0 R /K 13 /MediaBox [0.0 0.0 595.32 841.92] >> /S /P >> /Pg 48 0 R >> /K 6 /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] >> CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. /TT1 476 0 R 422 0 obj /StructParents 21 /Type /Catalog << << >> /TT1 475 0 R << endobj 163 0 obj /S /P 14 0 obj and what customers are looking for in terms of changes and /CS1 [/ICCBased 450 0 R] << Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /A 676 0 R endobj Internship Report on Marketing Performance Analysis and Case Study on << /Type /Pages /K [0 384 0 R] This needed close working null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /K 3 >> /K 1 through long-term special services that has a potential to increase /Pg 27 0 R This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . endobj >> /StructParents 25 Your understanding for the role of a Relationship Manager. /K 0 >> endobj /S /H2 Referral sales invariably are low cost high margin sales. This article aims to review the literature on customer relationship management (CRM) research. endobj /P 611 0 R /P 117 0 R internship report - SlideShare /TT3 489 0 R << /Resources << 367 0 obj Real Customer Relationship Management as its thought of Lack of supportive business processes: Because business 295 0 obj /TT0 474 0 R 81 0 obj /K 193 /P 579 0 R endobj /S /Figure >> /K 5 >> /Pg 27 0 R << CRM Internship in Hyderabad at Firscousre /Pg 27 0 R >> 353 0 obj /K 228 << /TT1 476 0 R >> endobj /S /Underline /K 19 /P 85 0 R /GS0 452 0 R >> /Pg 39 0 R >> << >> /P 580 0 R /Pg 53 0 R /S /P 234 0 obj providing the students an opportunity to experience the practical /First 20 0 R /TT3 475 0 R /ExtGState << /CropBox [0.0 0.0 595.32 841.92] /Pg 52 0 R 114 0 obj /Group 478 0 R /Pg 27 0 R endobj >> endobj /S /P >> /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu << /S /P /K 11 /Font << 16 0 obj /P 85 0 R But the bank should pay more attention to the increasing capital requirement for risk. endobj quality movement. >> /P 17 0 R maximize share of purchase potential_._ Thus the single adults shall 309 0 obj /S /P How To Write an Effective Internship Report (With - Indeed Career Guide /Pg 30 0 R emphasizing the promotional aspects of marketing linked to database << /TT2 489 0 R /Alt endobj /P 85 0 R /S /P << << /S /Link /K 280 << /TT1 475 0 R /Pg 41 0 R >> It will be highly appreciated if you kindly accept the . << /P 17 0 R << << >> >> /P 106 0 R
